Kathleen Fougner
Glendale,AZ
Summary
I am a results oriented Assistant General Manager offering over 17 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about administrative, supervision, employee development, inventory control, sales and marketing, purchasing and public relations. I've focused a huge emphasis on sales and marketing increasing our annual sales of over 5% year over year.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
la Madeleine Country French Cafe-Sky Harbor Airport
Phoenix , AZ
2019.01 - Current
- Oversee a team of 12 - 20 with 3 on the management team (these numbers are based upon business needs)
- Weekly, Monthly Financial Analysis, Payroll & HR
- Development and implementation of new or promotional items.
- Monitored inventory levels and placed orders for new stock as needed.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits and identifying opportunities for cost savings and operational efficiency improvements.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Manager
Native Grill and Wings
Peoria , AZ
2018.08 - 2018.12
- Responsible for all aspects of Management for operation
- Train employees
- Inventory of alcohol
- Recruited by GM of la Madeleine for an advancement opportunity with their company, Native was in financial hardship and the franchisee closed multiple stores shortly after I left.
Manager
Village Inn
Peoria , AZ
2015.11 - 2018.08
- Responsible for all aspects of Management
- Assist in opening of new store
- Weekly Numbers - Payroll
- Recruited by GM of Native for advancement opportunity with their company.
Education
High School Diploma -
Santa Rita High School
Tucson, AZ1997-05
Skills
- Training and development skill
- Team leadership strength
- Food safety and sanitation
- Inventory Control
- Menu development
- Vendor Relationship Management
- Operations Oversight
- Budgeting and cost control
Certification
- Serve Safe Certified
- Arizona Alcohol Certifications
Timeline
Assistant General Manager
la Madeleine Country French Cafe-Sky Harbor Airport
2019.01 - Current
Manager
Native Grill and Wings
2018.08 - 2018.12
Manager
Village Inn
2015.11 - 2018.08
High School Diploma -
Santa Rita High School
- Serve Safe Certified
- Arizona Alcohol Certifications
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