Kathleen Franks
Maple Shade ,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven professional focused on delivering exceptional support for teammates and customers. Successfully manages concerns and resolves conflicts to maximize employee satisfaction. Offers strong background in customer relations and communication. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
11
11
years of professional experience
Work History
Hospitality Worker
Avalon Flooring
Cherry Hill, NJ
05.2016 - 10.2023
- Performed general cleaning by sweeping and mopping emptying trash. Responsible for cleaning bathrooms kitchens and conference rooms.
- Lunch set up and clean up.
- Delivered excellent customer service to support company reputation and patron satisfaction for 37 staff members.
- Reduced risks by maintaining clean and organized work environment.
- Developed and maintained positive relationships with guests for satisfaction.
- Order store supplies, inventory.
- Report all maintenance issues
Housekeeping
Cadbury
03.2013 - 04.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Annual Cleaner detail residents rooms.
Education
High School Diploma -
St. Huberts
Philadelphia, PA06.1976
Skills
- Cleaning and Sanitizing
- Health Code Compliance
- Supply Restocking
- Housekeeping
- Event Planning
- Event Preparation
- Customer Service
- Problem-Solving Skills
- Strategic Planning
- Hospitality Services
- Problem-Solving
- Effective Planning
- Time Management
- Detail Oriented
Timeline
Hospitality Worker
Avalon Flooring
05.2016 - 10.2023
Housekeeping
Cadbury
03.2013 - 04.2016
High School Diploma -
St. Huberts
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