Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Fusco

Kathleen Fusco

Sales, Customer Service
Las Vegas,NV

Summary

Accomplished sales representative with a passion for high-quality customer service. More than 30 years of experience in the sales environment with a proven track record for increasing profits, Exceptional communication skills and the ability to be proficient in conflict resolution, verbal communication and time management.

Overview

15
15
years of professional experience

Work History

Realtor

Liberty Realty
Las Vegas, NV
01.1999 - 01.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Negotiated, facilitated, and managed real estate transactions.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Self-motivated, with a strong sense of personal responsibility.

Customer Service Representative

Waste Management
Phoenix, AZ
10.2008 - 11.2011
  • Promoted to Inside Sales Coordinator for 3 Out of State Locations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts resulting in increased loyalty and repeat business.
  • Developed and updated databases to handle customer data.
  • Cross-trained and provided backup support for organizational leadership.
  • Being groomed to be Outside Sales Representative.

Title Officer Assistant

Commerce Title
01.2006 - 05.2008
  • Proactively addressed potential issues during the pre-closing phase, minimizing delays in transaction completion timelines.
  • Coordinated seamless communication between all parties involved in transactions, fostering trust among stakeholders.
  • Enhanced title search accuracy by meticulously reviewing property records and legal documents.
  • Expedited transaction processing times by effectively managing deadlines and prioritizing tasks accordingly.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Researched ownership interests and liens on real estate properties.

Education

High School Diploma -

Clifton HIgh School
Clifton, NJ
06.1974

Skills

  • Strong Communication Skills
  • Strong negotiation skills
  • Leasing and sales
  • NJ, NV and AZ Association of Realtors
  • Highly Professional

Timeline

Customer Service Representative

Waste Management
10.2008 - 11.2011

Title Officer Assistant

Commerce Title
01.2006 - 05.2008

Realtor

Liberty Realty
01.1999 - 01.2014

High School Diploma -

Clifton HIgh School

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Kathleen FuscoSales, Customer Service