Kathleen Garrity

• Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
• Described product and service details to customers to provide information on benefits and advantages.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

• Delivered excellent patient experiences and direct care.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Communicated with patients, ensuring that medical information was kept private.

I've cultivated solid, professional relationships with our clients.

I manage all complaints, needs, orders or questions regarding the 20+ properties we manage.

I deliver solutions fit for their individual needs.

• Created and deployed new hire training initiatives.

• Coordinated activities to foster health and wellness for active household.
• Planned and cooked meals with consideration to multiple dietary restrictions.
• Arranged & scheduled all maintenance, deliveries & day to day needs of the Laven family.