Kathleen Goodrich
Olympia,WA
Summary
Dedicated restaurant professional with 5+ years experience in fast-paced dining. Skilled in serving and line cooking, with a background in staff scheduling and tips management. Committed to delivering exceptional customer service and maintaining high food quality.
Overview
8
8
years of professional experience
Work History
Server, Prep, Line Cook
Bigfoot BBQ
Rochester, WA
11.2023 - 10.2024
- Engaged with customers to deliver a memorable dining experience, resulting in positive feedback and repeat visits.
- Assisted in food prep and cooking tasks, focusing on quality control and efficiency.
- Supported management with scheduling and tip management, contributing to a cohesive team atmosphere.
Server, Line Cook
Two Rivers Cafe
Downieville, CA
06.2020 - 06.2022
- Provided outstanding customer service in a busy environment, ensuring a welcoming atmosphere for all guests.
- Assisted in food preparation and cooking, maintaining quality and food safety standards.
- Collaborated with team members to enhance workflow and improve customer satisfaction.
- Helped management with inventory, scheduling, and employee work review.
- Able to work both front of house and in the kitchen where needed, making me an asset to all parts of the restaurant.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server, Line Cook
Margaritas Mexican Restaurant and Sports Bar
Grass Valley, CA
04.2017 - 01.2020
- Delivered excellent service while managing high-volume order during peak hours.
- Prepared and cooked a variety of menu items, ensuring adherence to recipe standards and presentation guidelines.
- Managed scheduling and tips distribution for staff, fostering a fair and motivated team environment.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
Education
GED -
Fairfield High School
Fairfield, CA02-2009
Skills
- Exceptional service and interpersonal skills
- Strong knowledge of food safety and kitchen practices
- Experience in staff training and team collaboration
- Proven ability to manage multiple tasks in a fast-paced environment
- Proficient in inventory management and scheduling
Timeline
Server, Prep, Line Cook
Bigfoot BBQ
11.2023 - 10.2024
Server, Line Cook
Two Rivers Cafe
06.2020 - 06.2022
Server, Line Cook
Margaritas Mexican Restaurant and Sports Bar
04.2017 - 01.2020
GED -
Fairfield High School
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