Kathleen Gora
Londonderry,NH
Summary
Combines a solid foundation in clinical nursing with strong skills in staff training and evidence-based practice. Experienced in mentoring new professionals and implementing training programs that improve patient care practices. Focused on enhancing communication and collaboration within interdisciplinary teams to ensure superior patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Specialist
New Hampshire Hospital
Concord, NH
08.2025 - Current
- Develop individualized care plans utilizing patient assessment data.
- Analyze clinical data to identify potential issues or deviations from expected outcomes.
- Advocate for patient rights, ensuring compliance with healthcare regulations.
- Collaborate in interdisciplinary team meetings to discuss patient progress and care plans.
- Contribute to quality improvement initiatives, resulting in enhanced patient safety outcomes.
- Facilitate training sessions on new protocols and technologies, enhancing team competency.
- Mentor new nurses and students, providing guidance on best practices.
Mental Health Worker Program (MHWP) Coordinator
New Hampshire Hospital
Concord, NH
05.2024 - 08.2025
- Researched evidence-based practices and quality improvement initiatives to enhance program effectiveness.
- Advocated for innovative technologies in professional development to elevate patient care standards.
- Trained new employees to uphold high standards of care for vulnerable patients.
- Instructed classes on professional boundaries, nursing theory, and safety.
- Evaluated training outcomes through surveys and assessments to inform future program development.
- Developed and managed training materials for diverse adult learners to boost engagement.
Registered Nurse III
New Hampshire Hospital
07.2020 - 05.2024
- Conducted comprehensive mental health assessments and developed tailored care plans to enhance patient outcomes.
- Applied crisis intervention and de-escalation techniques for managing acute psychiatric emergencies.
- Collaborated with multidisciplinary teams to create and execute targeted therapeutic interventions, improving patient engagement.
- Educated patients and families on treatment options and coping strategies, fostering better understanding and adherence to treatment.
Licensed Nursing Assistant
Catholic Medical Center
01.2019 - 07.2020
- Facilitated daily living activities, including bathing, dressing, and grooming for patients.
- Maintained detailed patient progress notes and treatment records to ensure continuity of care.
- Provided emotional support to patients and families, helping them navigate challenging situations with compassion.
- Collaborated with physicians and nurses to address patient and family needs, promoting holistic care and patient advocacy.
- Responded swiftly and effectively to emergency situations.
Customer Service Representative
United Health Care
10.2015 - 07.2018
- Addressed customer inquiries on health insurance plans and coverage options, ensuring clarity and understanding.
- Facilitated customer appeals to optimize insurance benefits, enhancing customer satisfaction.
- Communicated with providers and billing offices to advocate for customer coverage.
- Guided customers in navigating online health management tools and resources.
- Partnered with team members to improve customer service protocols, fostering a more efficient support environment.
LNA/Scheduling Coordinator
Integrated Pain Care
12.2012 - 10.2015
- Utilized scheduling software to streamline appointment booking processes.
- Managed office operations, maintaining timely and productive schedules.
- Developed and implemented workflow improvements, increasing office productivity and patient satisfaction.
- Collaborated with insurance companies to secure authorizations, ensuring timely patient care and access to necessary treatments.
- Assisted provider with research project on chronic pain medication and driving implications.
- Collected specimens for laboratory testing and ensured accurate documentation during transport.
Education
Master of Science - Psychiatric Nursing
Rivier University
Nashua12-2028
Bachelor of Science - Nursing
Rivier University
Nashua, NH12-2023
Associates of Liberal Arts -
NHTI
Concord, NH12-2020
Associate of Science - Nursing
NHTI
Concord, NH06-2020
Skills
- Patient assessment
- Medication management
- Crisis intervention
- Clinical decision-making
- Psychiatric care
- Evidence-based practice
- Quality improvement
- Interprofessional collaboration
- Staff training
Certification
- Psychiatric Mental Health Board Certification (PMH-BC), 05/01/23
- BLS Instructor, 05/01/24
- Crisis Prevention Institute (CPI) Instructor, 05/01/24
- Stop the Bleed Instructor 07/25/25
Projects
Poster Presenter at the American Psychiatric Nurse’s Association’s (APNA) 38th Annual Conference; Presented a proposed update in inter-shift communication specific to psychiatric facilities that are at higher risk for workplace violence.
Affiliations
- Co-Chair of the Workplace Violence Committee
- Member of the Pain Management Committee
- Member of the Nurse Specialist Work Group
Timeline
Nurse Specialist
New Hampshire Hospital
08.2025 - Current
Mental Health Worker Program (MHWP) Coordinator
New Hampshire Hospital
05.2024 - 08.2025
Registered Nurse III
New Hampshire Hospital
07.2020 - 05.2024
Licensed Nursing Assistant
Catholic Medical Center
01.2019 - 07.2020
Customer Service Representative
United Health Care
10.2015 - 07.2018
LNA/Scheduling Coordinator
Integrated Pain Care
12.2012 - 10.2015
Master of Science - Psychiatric Nursing
Rivier University
Bachelor of Science - Nursing
Rivier University
Associates of Liberal Arts -
NHTI
Associate of Science - Nursing
NHTI