Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathleen Hamilton

Akron,OH

Summary

Dynamic and results-oriented professional with extensive experience in surface sanitation and customer service excellence, honed at Tailor Maids and AAA Ohio Auto Club. Expert in floor maintenance and adept at building client relationships through active listening and effective issue resolution. Proven track record of enhancing cleanliness and client satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner and Cleaner

Tailor Maids
01.2013 - 06.2024
  • Interacted with clients to schedule appointments.
  • Worked with my team to satisfy our customers scheduling needs. I also worked with my employees family schedules.
  • We disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Insurance Agent

AAA Ohio Auto Club
01.2007 - 12.2012
  • Interacted with clients to schedule appointments.
  • Worked with my team to satisfy our customers scheduling needs. I also worked with my employees family schedules.
  • We disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

Bachelor Of Applied Arts And Science - Secondary Education

Ohio State University
Columbus, OH

Skills

  • I am very detail oriented, and being organized is important to me
  • Being detail oriented was a helpful skill when cleaning someone’s home Cleaning someone’s home is Peraonal, and ir was important to me that my team and myself treated their homes with care and reapect
  • The ability to work with customers and my team so everyone is satisfied and successful
  • Being adaptable Managing a business requires you to adapt to scheduling changes, traffic, accidents Basically, roll with the changes with a smile and success
  • Punctual and eager to work
  • Hoping to find a work community that I really connect with

Certification

Property and casualty Insurance sales in the state of Ohio.

Timeline

Owner and Cleaner

Tailor Maids
01.2013 - 06.2024

Insurance Agent

AAA Ohio Auto Club
01.2007 - 12.2012

Bachelor Of Applied Arts And Science - Secondary Education

Ohio State University

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Kathleen Hamilton