Dynamic professional with a versatile background in customer service and editorial writing. Known for a deadline-driven mindset and collaborative spirit, consistently delivering high-quality work under pressure.
Overview
3
3
years of professional experience
Work History
Editorial Intern/ Freelance Journalist
Nashville Scene
Nashville, Tennessee
06.2025 - Current
Pitched and wrote articles on arts and culture in Nashville, highlighting local film and music scenes
Wrote Critic's Picks
Approved calendar listings
Attended editorial meetings
Supported editorial workflow through assistance with publishing tasks, ensuring timely content delivery
Hostess
Folk
Nashville, TN
05.2025 - 03.2026
Greeted and welcomed guests upon arrival to ensure positive first impressions.
Managed reservations and waitlist using OpenTable to enhance guest flow and minimize wait times.
Handled customer feedback to resolve concerns and improve overall guest experience.
Coordinated with kitchen staff and servers to streamline service and reduce wait times.
Answered phone inquiries to schedule, confirm reservations, record takeout orders, and address service questions.
Front of House Staff Member
Taco Buddha
St Louis, Missouri
05.2023 - 05.2025
Greet customers with outgoing service, communicate effectively to explain and operate wait system
Assigned tables and coordinated seating arrangements for optimal flow.
Assigning tables, taking and delivering curbside pickup orders, running food and drinks
Took and delivered curbside pickup orders promptly.
Coordinated food and drink delivery to maximize customer satisfaction.
Collaborated with management and staff to streamline customer service processes.