KATHLEEN HARRINGTON
West Palm Beach,USA
Summary
Independent and well-established travel agent offering more than 20 years in the industry. A reliable individual with a base of wealthy, loyal clientele. Looking for a position within a travel agency that strives for excellence in delivering the best client experiences.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Kravis Center for the Performing Arts
09.2020 - Current
Travel Consultant
Puritan Travel Inc
01.1999 - Current
- Provided guidance on visa, passport and security inquiries
- Processed credit and debit payments and handled confidential information with discretion
- Updated corporate traveler profiles with current information
- Handled travel arrangements for groups, couples, executives, and special needs clients
- Maintained updated knowledge of airline regulatory requirements and industry standards to ensure client convenience
- Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets
- Asked open-ended questions to best understand client needs and determine best travel offerings
Education
Tourism And Travel Services Marketing Operations -
Travel School of America
Quincy College
High School -
St Gregory's High School
Skills
- International reservations
- Travel arrangements
- Leisure travel
- Credit card payments
- Retail sales
- Administrative tasks
- Knowledge of TSA policies
- Travel agency experience
- Sales
- Sales reports and correspondence
Certification
Certificate in hospitality and tourism
Timeline
Guest Service Representative
Kravis Center for the Performing Arts
09.2020 - Current
Travel Consultant
Puritan Travel Inc
01.1999 - Current
Quincy College
High School -
St Gregory's High School
Certificate in hospitality and tourism
Tourism And Travel Services Marketing Operations -
Travel School of America
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