KATHLEEN HORI
Gresham
Summary
Resourceful professional with a versatile background in retail and education. Known for effective leadership and attention to detail, driving operational success and fostering positive personal relationships.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Booking Agent
SeaQuest Hawaii
Keauhou
02.2019 - 01.2023
- Coordinated bookings for diverse marine experiences at SeaQuest Hawaii.
- Managed customer inquiries through phone and email communication.
- Stocked merchandise and operated retail sales in gift shop.
Thrift Store Manager
Grants Pass Gospel Rescue Mission
Grants Pass
07.2007 - 08.2012
- Managed daily operations of thrift store to ensure smooth functioning.
- Supervised mission resident staff, providing training and guidance on customer service practices.
- Maintained inventory records, tracking stock levels and product turnover.
- Organized merchandise displays to enhance shopping experience for customers.
- Coordinated donation intake process, ensuring efficient sorting and processing.
- Developed promotional strategies to increase community engagement and sales.
- Conducted regular store audits to identify areas of improvement and maximize efficiency.
- Assisted customers in selecting products that best suit their needs.
- Organized special events to drive revenue growth and increase brand awareness.
- Maintained cleanliness in the store by delegating tasks among team members.
- Delegated work to staff, setting priorities and goals.
Teacher
New Hope Christian Schools
Grants Pass
09.1999 - 06.2005
- Developed engaging lesson plans for diverse student needs and learning styles.
- Facilitated classroom discussions to promote critical thinking and participation.
- Designed engaging learning materials using multimedia tools and innovative techniques.
- Guided student government meetings to foster open communication and collaboration.
- Communicated regularly with parents about student performance and behavior updates.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Utilized technology-based learning tools to enhance classroom instruction.
- Instructed students in academic subjects such as bible, language arts, and history.
- Developed and taught courses in photography, computer, and art.
Education
California Multiple Subject Teaching Credential - Elementary School Teaching
California State Polytechnic University, Pomona
Pomona, CA06-1982
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA06-1981
Skills
- Staff training
- Effective communication
- Attention to detail
- Problem solving
- Community engagement
- Leadership through encouragement and positive motivation
- Relationship building
- Resourceful nature
- Quality assurance mindset
- Problem-solving
References
References available upon request.
Timeline
Booking Agent
SeaQuest Hawaii
02.2019 - 01.2023
Thrift Store Manager
Grants Pass Gospel Rescue Mission
07.2007 - 08.2012
Teacher
New Hope Christian Schools
09.1999 - 06.2005
California Multiple Subject Teaching Credential - Elementary School Teaching
California State Polytechnic University, Pomona
Bachelor of Arts - Psychology
California State University, Fullerton