Kathleen Hoyt
Moose Lake,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Security Counselor
State Of Minnesota Human Services
10.2021 - Current
- Contributed to the ongoing improvement of security measures by participating in periodic audits, assessments, and reviews.
- Provided a secure environment for staff and visitors by enforcing company policies and procedures related to security protocols.
- Safeguarded sensitive information by adhering to strict confidentiality rules regarding personal data handling and storage practices.
- Assured compliance with relevant federal regulations governing workplace safety standards as well as industry-specific guidelines applicable to the organization''s operations.
- Managed visitor flow within secured areas using an efficient sign-in/sign-out system coupled with vigilant monitoring techniques.
- Responded effectively to emergencies or critical situations, utilizing clear-headed decision-making under high-pressure conditions.
- Enhanced facility security by conducting regular patrols and monitoring surveillance systems.
- Reduced safety hazards through thorough inspections of premises and identifying potential security vulnerabilities.
- Maintained accurate records of security-related incidents, allowing for informed decision-making on future preventative measures.
- Developed strong working relationships with colleagues, fostering teamwork and cooperation in meeting shared goals related to maintaining a secure environment.
- Actively participated in cross-functional teams focused on addressing emerging threats to organizational assets and identifying potential security risks.
- Assessed Client behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Provided education on mental health topics and resources to clients.
- Adapted counseling techniques to best suit individual needs of each client.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
Program Coordinator
Residential Services, Inc.
11.2010 - 09.2021
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Designed program implementation and maintenance plan.
- Organized and managed program development from conception through successful execution.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Tracked and reported expenses accurately to manage program budgets.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Facilitated programming by coordinating resources and deliverables between departments.
- Developed and recommended policies and procedures for evaluating programs.
- Verified accuracy of program laws and compliance with DHS rules and regulations.
- Oversaw staff schedules and assignments to handle programming demands.
Education
High School Diploma -
Cloquet Senior
Cloquet, MN06.1996
Skills
- Security Training
- Professionalism
- Ethical Conduct
- Crisis Intervention
- Security Policy Compliance
- Emergency Response
- Incident Reporting
- Problem Solving
- Organizational Skills
- Critical Thinking
- Teamwork Abilities
- Conflict Resolution
- Staff Supervision
- Attention to Detail
- Interpersonal Skills
- De-escalation Techniques
- Documentation and Reporting
- Staff Training
Timeline
Security Counselor
State Of Minnesota Human Services
10.2021 - Current
Program Coordinator
Residential Services, Inc.
11.2010 - 09.2021
High School Diploma -
Cloquet Senior
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