Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Hunsinger

Bothell,Washington

Summary

Highly proactive manager with 6 years of experience in team leadership in Restaurant industry, and 20 years in the Restaurant industry. Background includes sales, management and customer service in fast-paced settings.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.


Overview

17
17
years of professional experience

Work History

Restaurant Manager

Dennys Restaurant
02.2013 - 04.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Server

Shari's Cafe And Pies
01.2002 - 09.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree -

Cascade High School
Everett, WA
06.2003

Skills

  • Schedule Coordination
  • Operations Management
  • Customer Engagement
  • Staff Management
  • Recruitment
  • Pre-shift walk-through
  • Staff Scheduling
  • Inventory control and record keeping
  • Money Handling
  • POS Terminal Operation
  • Multitasking

Timeline

Restaurant Manager

Dennys Restaurant
02.2013 - 04.2019

Server

Shari's Cafe And Pies
01.2002 - 09.2012

No Degree -

Cascade High School

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Kathleen Hunsinger