Identified volunteer service opportunities and associated requirements.
Developed a database of current and prospective volunteers, tracking contact information, interests, availability, qualifications, training records, and other relevant data.
Managed volunteer database and volunteer service hours for inclusion in monthly and year-end reports.
Assessed available resources to determine the best strategies for utilizing volunteer services effectively.
Oversaw the creation and use of volunteer support brochures, fliers, and cards.
Developed and implemented grant-seeking strategies to identify new sources of funding.
Researched, identified, and developed relationships with potential funders.
Collaborated with program staff to collect data on program impact and outcomes for use in grant proposals.
Reviewed grant application materials for accuracy and completion prior to submission.
Coordinated the submission of all required documents related to grant applications.
Developed processes for tracking grant awards throughout their lifecycle.
Monitored the progress of awarded grants, ensuring compliance with terms and conditions set by the funder.
Participated in meetings with team members and external partners to ensure successful implementation of programs.
Maintained a database of current grants, including deadlines, funder contact information, status updates.
Executive Coordinator - Head Start
Action Pathways, Inc.
Fayetteville, NC
03.2005 - 07.2023
Assisted Director of Head Start with day-to-day activities and duties accurately and efficiently.
Recruited, interviewed and selected employees to fill vacant roles.
Supervised multiple Program Support Aide positions.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Worked with Management Team to compile, compose, obtain approval, and submit grant narratives and waivers.
Provided training and support regarding Program Governance, Parent Committee and ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance).
Recruited and trained Policy Council and Parent Committee members, facilitated meeting agendas, and distributed support materials in advance for successful sessions.
Guided program through yearly Self-Assessment to include recruitment of team members, composing and conducting parent and staff surveys, gathering and compiling results, and submission of final outcomes to Director.
Planned meetings, trainings, and special events to include securing contracts and coordinating vendors.
Managed multiple projects simultaneously while meeting tight deadlines.
Assisted with budget preparation and tracking expenses against allocated amounts.
Created weekly and monthly status reports detailing progress on various projects.
Prepared agendas for staff meetings according to management's instructions.
Maintained updated knowledge through continuing education and advanced training.
Held a seat on various community committees with agencies such as the Partnership for Children and Child Advocacy Center.
Oversight of agency Non-Federal Share to ensure accurate collection and input as well as form partnerships within the community to ensure their continued support through volunteer hours and donations of goods.
Enhanced performance through collaboration with diverse teams.
Developed and maintained detailed executive calendars, scheduling meetings both internally and externally.
Monitored inventory levels of office supplies ensuring adequate stock is available at all times.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Retail Associate
Cracker Barrel
07.2020 - 12.2022
Build rapport with customers by offering friendly, knowledgeable and supportive customer service.
Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Data Entry Clerk
Action Pathways, Inc.
Fayetteville, NC
02.2004 - 03.2005
Entered applications into ChildPlus software.
Kept track of received data and source documents.
Filed or routed source documents after entry.
Purged outdated documents from database as needed.
Performed related duties as assigned by supervisor.
Program Support/Health Aide
Kelly Services
10.2003 - 02.2004
Entered health information on children into computer system.
Recorded and typed minutes from various meetings.
Ensure all areas of store are stocked.
Assisted parents with applications.
Answered multi-line phones.
Entertainment and Merchandising
Walt Disney World Resort
05.2001 - 06.2003
Merchandising: Opened and closed shops, operated cash registers, stocked merchandise.
Greeted and assisted guests.
Managed all park mobile souvenir vendors including ordering and supplying stock for each sales cart, and verifying and reconciling sales receipts for carts.
Entertainment: Managed crowd control during peak hours.
Provided assistance with Characters’ preparation.
Coordinated Characters’ movements through parks.
Overnight Support Manager
Wal-Mart Supercenter
01.1998 - 05.2001
Managed night-time employees.
Provided management support for store including monitoring cashiers, ensuring stock was dispersed and displayed, verifying cash deposits, and handling security videos.
Responsible for hiring and termination of employees for night-time shift.
Case Manager/Peer Recovery Specialist at Total Action for Progress, Pathways Re-entryCase Manager/Peer Recovery Specialist at Total Action for Progress, Pathways Re-entry