Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kathleen Barrington

Pickerington,OH

Summary

Dynamic Patient Financial Specialist II with Trinity Health- Mount Carmel Health System, skilled in payment processing and insurance navigation. Proven track record of enhancing customer support and resolving billing issues efficiently. Detail-oriented and collaborative, I excel in managing electronic health records and ensuring optimal patient care through effective communication.

Overview

25
25
years of professional experience

Work History

Patient Financial Specialist II

Trinity Health- Mount Carmel Health System
Columbus, OH
03.2023 - Current
  • Processed payments from patients and insurance companies accurately and efficiently.
  • Verified eligibility of third-party payers to ensure timely reimbursement of claims.
  • Collaborated with other departments to resolve complex issues related to billing or payments.
  • Performed data entry of patient demographics, financial information, and medical records into electronic systems.
  • Offered patients information and assistance navigating insurance coverage.
  • Received and processed patient scheduling requests in a timely manner.
  • Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
  • Created and maintained accurate patient appointment records.
  • Verified insurance information for all new patients prior to scheduling visits.
  • Collaborated with surgeons, physicians and other healthcare professionals in order to provide optimal care for patients.
  • Processed orders from physicians accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.

Patient Logistics Coordinator- Patient Placement

Trinity Health- Mount Carmel Health System
Columbus, OH
12.2015 - 03.2023
  • Provided timely feedback to referring facilities on status of placements and and or transfers.
  • Participated in meetings with other healthcare professionals to discuss best practices related to patient placement.
  • Developed and maintained relationships with medical staff, including physicians, nurses, social workers, and case managers.
  • Coordinated patient placement services in accordance with established policies and procedures.
  • Monitored bed availability within the facility and other affiliated sites to ensure optimal utilization of resources.

Patient Care Technician

Trinity Health- Mount Carmel Health System
Columbus, OH
07.2000 - 12.2015
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Provided direct patient care and assistance to healthcare team members.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Organized patient records, charts, and other documents in an orderly manner.
  • Answered incoming calls and routed them to the appropriate departments or staff members.
  • Coordinated communication between various departments within the facility regarding patient care needs.
  • Processed orders from physicians accurately and efficiently.

Service Coordinator

Trinity Health- Mount Carmel Health System
Columbus, OH
01.2004 - 12.2005
  • Processed payroll entries and reports for employees.
  • Tracked employee attendance records for payroll purposes.
  • Organized daily operations, including scheduling staff shifts, managing inventory, and overseeing customer service issues.
  • Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
  • Provided training on safe working practices, hazardous materials management, emergency response plans.

Education

Some College (No Degree) - Nursing

Mount Carmel College of Nursing
Columbus, OH

Skills

  • Payment processing
  • Claim verification
  • Detail-oriented data management
  • Insurance navigation
  • Appointment scheduling
  • Billing resolution
  • Customer support
  • Electronic health records management

Affiliations

  • Certified nutrition coach, group fitness instructor, and outdoor leadership guide
  • Enjoy reading and gardening

Accomplishments

  • recent 2024 recipient of a system wide Customer Satisfaction BEE award through Mount Carmel.

Timeline

Patient Financial Specialist II

Trinity Health- Mount Carmel Health System
03.2023 - Current

Patient Logistics Coordinator- Patient Placement

Trinity Health- Mount Carmel Health System
12.2015 - 03.2023

Service Coordinator

Trinity Health- Mount Carmel Health System
01.2004 - 12.2005

Patient Care Technician

Trinity Health- Mount Carmel Health System
07.2000 - 12.2015

Some College (No Degree) - Nursing

Mount Carmel College of Nursing

Similar Profiles

CREATE PROFILE
Kathleen Barrington