Summary
Overview
Work History
Education
Skills
Additional Work Experience
Work Preference
Languages
Timeline
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KATHLEEN J. ZANE

KATHLEEN J. ZANE

Human Resources
Plymouth,MI

Summary


Human resources professional with proven track record in driving organizational success through strategic talent management and effective policy implementation. Expertise in employee relations and performance management, with a strong focus on fostering team collaboration and adaptability. Reliable and results-driven, with excellent communication and problem-solving skills, ready to contribute to achieving organizational goals.

Overview

32
32
years of professional experience

Work History

Human Resource Manager

The R.J. Marshall Company
11.2004 - Current

Specialty in Industrial Raw Materials.


H.R. oversight for five plant locations and sales representatives in remote roles, which include:

  • Maintained payroll processing using Paychex Flex System for 125 employees in various locations, minimizing financial discrepancies through detailed program management
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed and tracked employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Assist Management with hiring and terminations.
  • Managed and served as a member of the company's 401(K) Program Committee
  • Processed 401(k) contributions and distribution requests
  • Maintaining Employee Handbook
  • Coordinate all yearly performance reviews with Management.
  • Coordinate all Medical, Dental, Long- and Short-Term Disability, and 401 (k) enrollment and plan renewals.
  • Managed Workman's Compensation Claims
  • Family Medical Leave Act (FMLA)
  • Vacation time tracking
  • Wage Garnishments
  • Friend of the Court deductions include child support and medical.
  • Interaction with all employees as needed
  • COBRA Notifications and Enrollments


CLOSING OFFICER

FIRST AMERICAN TITLE INSURANCE COMPANY
01.2002 - 01.2004
  • Company Overview: Based out of Santa Ana CA, First American’s family of title and mortgage insurance and services have grown from two small title companies originally formed in 1894, to currently providing services in all 50 states and 6 different countries abroad.
  • Conducted loan closings for sale and refinance transactions
  • Worked closely with borrowers and lenders to review purchase agreements, and clear closing/funding issues
  • Collected various documentation from lenders, insurance agencies and municipalities for property purchase and mortgage refinance transactions
  • Prepared closing packages, including balance ledgers, clear title issues, creation of documents and disbursement files
  • Prepared various documentation, including quit claim deeds, bill of sale, occupancy and tax escrows and real estate agent sale packages
  • Disbursed escrow accounts: ex: water escrow, tax escrow, occupancy escrow

ESCROW OFFICER-TEAM LEADER

FIRST AMERICAN TITLE-LENDERS ADVANTAGE
01.2001 - 01.2002
  • Company Overview: As a division of First American Title, Lenders Advantage was formed to address the title and escrow needs of lenders’ residential properties by providing centralized, one-point-of-contact services.
  • Answered questions and provided guidance to fellow Escrow Officers
  • Trouble Shooter and point of contact for Lenders
  • Coordinated mortgage closings with borrowers and lenders
  • Prepared final settlement statements and closing packages for mortgage closings through-out the United States
  • Assisted other departments when needed: Scheduling, Curative Department, Post Closing, Disbursement
  • Followed-up on closing issues, recording problems and outstanding collection issues
  • Closed Office
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.

ACCOUNT COORDINATOR

AMERICORP FINANCIAL, INC.
01.1998 - 01.2001
  • Company Overview: Americorp Financial has been serving the financial needs of the healthcare and general equipment industries for over twenty years in the field of capital equipment leasing and financing.
  • Coordinated lease documentation and closings for sale representatives
  • Contacted customers for documentation
  • Contacted and Coordinated with vendors the shipment of equipment
  • Processed lease documentation for underwriter review
  • Followed-up on lease funding
  • Prepared monthly projection reports

CONSUMER LOAN/HOME EQUITY DOCUMENTATION MANAGER

FRANKLIN BANK N.A.
01.1995 - 01.1998
  • Company Overview: Established in 1983, Franklin Bank’s deposit and lending activities reflect the Bank’s niche business strategy of primarily serving the substantial number of small to medium sized businesses and individual customer in its primary market area of Oakland County, Michigan.
  • Assisted department manager with day to day operations
  • Processed incoming applications and cleared underwriter conditions for manager approval
  • Conducted loan closings, and funded indirect dealer & lease loans
  • Prepared monthly loan activity reports for senior management & board of director meetings

ADMINISTRATIVE ASSISTANT

FRANKLIN BANK N.A.
01.1993 - 01.1995
  • Administrative assistant to the Vice President of Lending
  • Construction Draws: Ordered inspections, and balanced sworn statements
  • Mortgage Applicant Processing

Costing Analyst

The R.J. Marshall Company
11.2004 - Current
  • Ensured data integrity by establishing robust internal controls and audit procedures for the costing department.
  • Tracking of raw material cost increases
  • Works closely with the Director of Materials and Operations Planning and Technical Departments

Accounts Receivable Coordinator

The R.J. Marshall Company
11.2004 - Current
  • Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
  • Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
  • Expedited payment collection with timely submission of invoices and proactive communication with clients.
  • Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.

Education

Psychology, Sociology, Business and Accounting

Detroit College of Business

Skills

  • Implementation of HR procedures
  • Professional relationship management
  • Proficient in Microsoft Office
  • Microsoft Excel proficiency
  • Employee relations
  • Benefits program administration
  • Records management
  • Cost Savings
  • Creative Thinking
  • Proactive
  • Integrity

Additional Work Experience

Closing Officer -First American Title Insurance Company

Leasing Coordinator - Americorp Financial Inc.

Consumer Loans and Home Equity Manager - Franklin Bank N.A.

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid time off401k match

Languages

English
Full Professional

Timeline

Human Resource Manager

The R.J. Marshall Company
11.2004 - Current

Costing Analyst

The R.J. Marshall Company
11.2004 - Current

Accounts Receivable Coordinator

The R.J. Marshall Company
11.2004 - Current

CLOSING OFFICER

FIRST AMERICAN TITLE INSURANCE COMPANY
01.2002 - 01.2004

ESCROW OFFICER-TEAM LEADER

FIRST AMERICAN TITLE-LENDERS ADVANTAGE
01.2001 - 01.2002

ACCOUNT COORDINATOR

AMERICORP FINANCIAL, INC.
01.1998 - 01.2001

CONSUMER LOAN/HOME EQUITY DOCUMENTATION MANAGER

FRANKLIN BANK N.A.
01.1995 - 01.1998

ADMINISTRATIVE ASSISTANT

FRANKLIN BANK N.A.
01.1993 - 01.1995

Psychology, Sociology, Business and Accounting

Detroit College of Business