Kathleen Kauffman
Funeral Director
Sumner,WA
Summary
Dedicated Funeral Director offering broad range of experience in the funeral services industry. Devoted to delivering exceptional service to grief-stricken families. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Funeral Director
Curnow Funeral Home
Sumner, WA
02.2024 - Current
Licensed Funeral Director
Ammen Family Cremation & Funeral CareCar
Palm Bay, FL
10.2020 - 02.2024
- Removed deceased from place of death.
- Prepared bodies for embalming by washing, disinfecting and shaving them.
- Injected preservative fluids into the circulatory system of deceased persons to preserve their appearance.
- Applied cosmetics to deceased persons to create a natural look.
- Initial call to families following a death.
- Conducted funeral and cremation arrangement conference.
- Establish an open line of communication with a family with prompt responses to their calls verbally or via email.
- Fluent with Docusign arrangement process.
- Compiled final accounts detailing all costs incurred during the funeral process.
- Ensured compliance with state laws governing the operation of a funeral home.
- Advised families on available burial options such as cemeteries or mausoleums.
- Coordinated visitation, funeral mass/memorial service/burials with church.
- Organized transportation of bodies between mortuaries and places of worship or cemetery sites.
- Timely ordering of caskets, urns, vaults, flowers and vehicles.
- Ability to establish a veteran case for burial in a national cemetery and secure military honor guard for each armed forces branch.
- Led and directed funeral and graveside services.
- Arranged for clergy members to perform funeral services.
- Offered comfort and support to loved ones during difficult times.
- Prepared death certificates through EDRS.
- Ability to arrange domestic & foreign casketed airline transfers.
- Contain, monitor and share details with management when difficult matters arise.
Education
Associate of Science - Funeral Service And Mortuary Science
Mount Ida College
Newton Center, MA05.1994
Skills
- Daily Mortuary Operations
- Securing a call
- Explaining Services/Merchandise
- Efficient with Documents/Contracts
- Securing Payment for Signed Contracts
- Mindful of State/Federal Statutes
- Providing Professional Care
- Succeeding with a Team
Certification
- Washington State Funeral Director Licensed 11/2023-present
- Licensed Florida Funeral Director/Embalmer - 2007-present
- Licensed R.I. Funeral Director/Embalmer 1997-2009.
Timeline
Licensed Funeral Director
Curnow Funeral Home
02.2024 - Current
Licensed Funeral Director
Ammen Family Cremation & Funeral CareCar
10.2020 - 02.2024
Associate of Science - Funeral Service And Mortuary Science
Mount Ida College
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