Kathleen Keefe
Endicott,NY
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
10
10
years of professional experience
Work History
Account Executive
Empire Access
03.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
Corporate Sales Manager
Doubletree by Hilton
08.2019 - 03.2022
- Solicit, negotiate and generate contracted revenues from volume prospects
- Employ revenue management techniques to recommend corporate rates
- Accurately prepare and present requests for proposals
- Prospect for new contract business using a wide variety of methods.
- Negotiate and close contracts that meet the hotel's business plan objectives
- Coordinate and participate in target market trade shows and sales blitzes
- Conduct competitive analysis and maintain competitors
- Analyzed market trends to identify new business opportunities for company expansion.
- Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
- Established strong client relationships for enhanced customer satisfaction and loyalty.
Studio Manager
Idea Kraft
02.2019 - 07.2019
- Distributed and monitored payroll activities
- Managed relationships with vendors, service providers and landlord
- Managed contract and price negotiations with office vendors, service providers
- Responsible for ensuring office financial objectives are met
- Participated actively in the planning and execution of company events
- Ensured filing systems are maintained and current
- Ensured security, integrity and confidentiality of data
- Monitored and maintain office supplies inventory
- Distributed and monitor payroll activities
Administrative Assistant to the County Executive / Broome County Airport Customer Relations Liaison
Broome County Executive Office
01.2017 - 02.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Composes and types correspondence on matters where policies and procedures have been defined
- Collects all information to be used as a basis for reports and memoranda, and prepares summaries and reports of various phases of the agency's programs
- Participates in other administrative functions such as interviewing personnel, processing personnel and payroll records and departmental budget preparation and control
- Screens callers or visitors to determine the nature of the inquiry and refers to appropriate person or office
- Schedules meetings or conferences and briefs department head on subject matter prior to meetings
- Uses microsoft office and/or personal computer to type materials from copy, rough draft, dictating machine and other detailed instructions
- Receives, handles, sorts and distributes all incoming mail
- Makes travel arrangements including cash advances, travel vouchers and room reservations
- Maintains employee personnel files and record
- Trains new office clerical and secretarial staff
- Orders office supplies and maintains inventory of supplies and equipment
- Prepares and maintain time records and payroll
Associate Account Executive
Cull Martin & Associates, inc.
08.2016 - 12.2016
- Works with the Vice President to secure new jobs and clients
- Act as Administrative Assistant to management
- Assist in selecting, accepting and tracking premium and acknowledgement orders from clients
- Coordinate with management and production the internal processing of each job
- Research current and potential clients and organize information to enhance productivity fundraising
National Sales Traffic Assistant and Per Diem Receptionist
WICZ/FOX 40 News
08.2014 - 08.2016
- Ability to read and interpret documents such as operating and maintenance instruction procedure manuals, and insertion/purchase orders
- Produce daily commercial logs by obtaining information, importing orders, and capturing commercial advertising schedules
- Collaborate with management, Account Executives and Sales Support to ensure commercial spots are executed in accordance with contract provisions
- Primarily work in contact with National and Political Advertisers, filing and communicating with Representatives to make sure that orders are properly placed and run on each station as ordered
- Work with Wide Orbit Digital Traffic and Katz Television Group
Marketing Assistant
Mirabito Energy Products
06.2014 - 08.2014
- Promotional and marketing work to promote the 2014 Mirabito Road Trip
- Inform customers about our promotion and talk to them about signing up for the Loyalty Card
- Drive to different Mirabito stations every day and set up signs, stickers, music, tables and flyers
- Creating an inviting, friendly and active environment for our customers
Education
BBA - Hospitality Management
SUNY Delhi
Delhi, NY12-2019
Baking And Pastry Arts - Business
Paul Smith's College
Paul Smiths, NY12-2013
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Negotiation Skills
- Competitor tracking
- Time Management
- Teamwork and Collaboration
- Adaptability and Flexibility
- Sales strategies implementation
- New business opportunities
- Written and verbal communication
Timeline
Account Executive
Empire Access
03.2022 - Current
Corporate Sales Manager
Doubletree by Hilton
08.2019 - 03.2022
Studio Manager
Idea Kraft
02.2019 - 07.2019
Administrative Assistant to the County Executive / Broome County Airport Customer Relations Liaison
Broome County Executive Office
01.2017 - 02.2019
Associate Account Executive
Cull Martin & Associates, inc.
08.2016 - 12.2016
National Sales Traffic Assistant and Per Diem Receptionist
WICZ/FOX 40 News
08.2014 - 08.2016
Marketing Assistant
Mirabito Energy Products
06.2014 - 08.2014
BBA - Hospitality Management
SUNY Delhi
Baking And Pastry Arts - Business
Paul Smith's College
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