Kathleen King
Kokomo,IN
Summary
Seasoned Clinical Shift Coordinator with a proven track record at IU Health North Hospital, demonstrating exceptional clinical leadership and multidisciplinary collaboration. Spearheaded initiatives to enhance patient care, achieving significant improvements in response times. Skilled in nursing supervision and fostering strong team dynamics, adept at driving operational excellence and compliance.
Overview
6
6
years of professional experience
Work History
Clinical Shift Coordinator / Co Manager
IU Health North Hospital
Carmel, IN
02.2023 - Current
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted in the coordination of nursing care for patients in the unit.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Facilitated communication between multiple departments during times of crisis or emergency situations.
- Conducted training sessions for new hires on departmental policies and procedures.
- Prepared reports summarizing operational trends within the unit including productivity metrics and financial data analysis.
- Explained policies, procedures and services to patients.
- Resolved conflicts among clinical staff regarding scheduling and patient care issues.
- Monitored staffing patterns, schedules, and assignments to ensure adequate coverage.
- Ensured all clinical staff were compliant with hospital policies and procedures.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Performed regular rounds on the floor to monitor compliance with safety protocols and regulatory requirements.
- Provided support to nurses, physicians, and other healthcare professionals on shift.
Triage Nurse
Community Health Network
Kokomo, IN
09.2019 - 02.2023
- Coordinated referrals to specialty services as needed for further evaluation and treatment options.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Instructed patients on self-care techniques, medications, diet plans, disease processes.
- Collaborated with physicians and other healthcare professionals to ensure quality patient care.
- Ensured compliance with all applicable laws, regulations, policies, guidelines and standards of practice related to triage nursing duties.
- Maintained accurate records of patient visits including assessments, treatments provided, test results received from labs and other departments, discharge instructions given.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Performed physical exams including vital signs and EKGs as required.
- Educated staff members on triage protocols and best practices for managing acutely ill patients.
Staff Nurse
IU Health North Hospital
Carmel , IN
07.2018 - 09.2019
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Administered medications as prescribed by physicians.
- Provided emotional support and counseling to patients and their families.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Coordinated care with charge nurse and other staff through daily communication.
- Monitored vital signs and documented changes in a timely manner.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Utilized an electronic medical record system to store patient information securely.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN06-2018
Master of Science - Nursing
Western Governors University
Salt Lake City, UTSkills
- Clinical leadership
- Multidisciplinary collaboration
- Nursing supervision
- Leadership qualities
Timeline
Clinical Shift Coordinator / Co Manager
IU Health North Hospital
02.2023 - Current
Triage Nurse
Community Health Network
09.2019 - 02.2023
Staff Nurse
IU Health North Hospital
07.2018 - 09.2019
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Master of Science - Nursing
Western Governors University
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