Kathleen Kropp

Dynamic Customer Service Representative with proven expertise at ARL LOGISTICS, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Successfully managed high-pressure situations, ensuring satisfactory outcomes for clients and the company. Proficient in data entry, contributing to efficient operations and improved service delivery.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.