Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Kustes

Shepherdsville,KY

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

17
17
years of professional experience

Work History

Truck Coordinator

Mercer Transportation
10.2012 - Current
  • Manage 45-50 trucks on a daily basis to insure their profitability and timely deliveries.
  • Reduced logistical errors through meticulous planning of transportation schedules.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both agents and owner operators.

Payroll Associate

A & A Mechanical Contractors
08.2007 - 10.2012
  • Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
  • Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
  • Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
  • Reduced errors in payroll records by diligently reviewing and verifying employee information.
  • Worked with 10 different unions for specific payroll guidelines,

Education

High School Diploma -

Doss High School
Louisville, KY
05.1991

Skills

  • Customer Service
  • Communication
  • Work Planning and Prioritization
  • Relationship Building
  • Schedule Coordination
  • Problem Solving
  • Teamwork

Timeline

Truck Coordinator

Mercer Transportation
10.2012 - Current

Payroll Associate

A & A Mechanical Contractors
08.2007 - 10.2012

High School Diploma -

Doss High School

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Kathleen Kustes