Kathleen Lacroix

• Help the teacher with planning, copies, files, and classroom preparations
• Help students (Kindergarten and First grade) with assignments in Math, Writing and other projects as they arise
• Encourage them for good behavior and take care of difficult behavior students
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
• Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
• Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
• Supported classroom activities, tutoring, and reviewing work.
• Adhered to classroom protocols to keep areas clean, neat, and organized.
• Assisted teachers with supervision and care of group of 6 children.
• Maintained safety and security by overseeing students in recess environments.
• Supported student learning objectives through personalized and small group assistance.
• Cultivated core values such as kindness, respect, compassion and integrity within students.
• Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
• Distributed learning materials such as worksheets, textbooks and group assignments.
• Contributed to increased student success by providing one-on-one support for struggling learners.
• Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
• Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.

• Served as an advocate for both parents and students during disciplinary proceedings or grievance processes, ensuring fair treatment for all involved parties.
• Facilitated positive and proactive communication between families and educational staff.
• Supported family members through process of setting goals and enhancing children's academic development.
• Provided support to families in need by connecting them with relevant resources within the community.
• Advocated for the needs of individual students by maintaining an open line of communication between parents and school personnel.
• Facilitated effective communication between school staff and families by serving as a liaison during parent-teacher conferences, IEP meetings, and other important events. I was the Parent Liaison for 5 schools each school year.
• Instructed parents in school processes, academic programs, and available resources.
• Developed strong relationships with parents through consistent communication and active listening, promoting a positive school environment.
• Visited homes of families and maintained appropriate contact as directed by agency procedures.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Made 50 phone calls a day to parents to explain changes in protocol andd check up on their needs during the COVID shutdown to the French Speaking population in Champaign Schools
• Attended meetings as an interpreter during school and after school to help communication with the families
• Scheduled appointments, answered phones, translated documents for the District
• Supported the planning and execution of school-wide events such as open houses, back-to-school nights, and end-of-year celebrations, fostering a sense of community among parents, students, and staff members.

• Interpreted for screenings, parent-teacher conferences, registration and other cases as needed
• Attended meetings as an interpreter during school and after school to help communication with the French Speaking families
• Scheduled screening appointments, answered phones, data entered all student's information at registration, created CUM folders for each student, transfer folders when students left, entered snack reports monthly.
• Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
• Documented visitor sign-ins and notify staff or department upon arrival.
• Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day
• Promoted a safe learning environment by verifying visitor credentials before granting access to campus facilities.
• Served as an essential point of contact for all attendance-related inquiries from parents, teachers, and administrators alike.
• Supported a positive school culture by participating in student-focused events and extracurricular activities when possible, demonstrating dedication to the success of all students.
• Processed student registrations and withdrawals.
• Performed clerical and administrative support duties to optimize workflow procedures.
• Managed filing system for approximately 300 students, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.

• Served as interpreter for P/T conferences, registrations, and other meetings with parents
• Taught oral, written and cultural French at Jefferson Middle School for 1 semester
• Taught French III, IV & AP for an 11 week maternity leave at Central High School
• Taught French I and II at Edison middle school for several months
• Assisted the Teacher in the New-Comers Center as a TA with the French speakers.

• Taught oral, written and cultural French to French II, III, and IV students

Organized SADD activities for Red Ribbon Week, Don’t Text & Drive campaign with State Officer and Gulf Cart obstacle course, Nursing Home Christmas Event, and Mock Accident before Prom.

• Created database to manage monthly, quarterly and annual reports for the departments, colleges and the University
• Worked as the receptionist greeting visitors, Department chairs and College Deans
• Managed and received all incoming grant submissions
• Compiled all submission and award correspondence with faculty
• Responsible for 4 student workers' training and supervision.

• Responded to calls from students and parents with problems or questions concerning billing and financial aid reimbursement over the phone
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Managed billing to private scholarships each semester
• Organized the mailing of financial aid refunds, their reapplication to delinquencies and creating new checks
• Verified addresses for foreign students for the mail service.

• Scheduled appointments over the phone
• Greeted customers when entering for appointments
• Entered information into database for patient files