Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Lees

Glen Ridge,NJ

Summary

Compassionate Psychiatric Technician with a proven track record at Mountainside Hospital, skilled in crisis intervention and patient rapport. Adept at implementing individualized treatment plans and utilizing de-escalation techniques to enhance patient safety and satisfaction. Committed to fostering a supportive environment while collaborating with multidisciplinary teams to improve mental health outcomes.

Overview

22
22
years of professional experience

Work History

Psychiatric Technician

Mountainside Hospital
09.2020 - 08.2024
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
  • Charted on each patient daily.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
  • Established trust with patients, facilitating more effective treatment and rehabilitation.
  • Reduced incidents of aggressive behavior by implementing de-escalation techniques.
  • Collaborated with healthcare teams to review and adjust treatment strategies, leading to more personalized care.
  • Enhanced patient satisfaction with compassionate care and consistent support throughout their treatment journey.
  • Conducted intake assessments to accurately document patient histories and current mental health status.
  • Participated in ongoing professional development opportunities to stay current with best practices in mental health care.
  • Encouraged patient independence by teaching self-care and life skills.
  • Enhanced therapeutic environment, maintaining clean and safe living space for patients.
  • Assisted in coordination of care with psychiatrists, ensuring holistic approach to patient treatment.
  • Supported patients' coping mechanism development with effective communication and empathetic interaction.
  • Assisted patients in understanding their conditions, leading to improved engagement with treatment.
  • Supported family members of patients by providing education on mental health conditions and coping strategies.
  • Facilitated group therapy sessions, promoting supportive community environment for recovery.
  • Increased patient engagement by introducing therapeutic activities tailored to individual needs.
  • Enhanced patient safety by consistently monitoring and reporting on their mental health status.
  • Improved patient outcomes by actively participating in multidisciplinary team meetings and sharing observations.
  • Improved patient well-being with development and implementation of individualized care plans.
  • Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
  • Contributed to treatment plan evaluations, offering insights from daily patient interactions.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Maintained patient records, documenting changes in patient condition.
  • Assessed patient progress and reported changes to supervising physician.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Provided therapeutic activities to assist with patient development.
  • Assisted in development of therapeutic activities for patients.
  • Administered patient medications and tracked dosages.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.
  • Organized recreational activities to assist in patient recovery.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.

Psychiatric Technician

Rutland Regional Medical Center
05.2011 - 07.2019
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.
  • Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Educated family members about mental health disorders and coping strategies, strengthening their ability to provide support at home effectively.
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.

Health and nutrition kitchen worker classroom helper

Rutland county head start
12.2009 - 11.2013
My job included various tasks from ordering with our distributors and coming up with menu plans along with speciality items for children with allergy issues . Closely engaging with parents and pre school students in a professional manner . Also helping with tasks from upper management who with I earned trust as a good worker who completes tasks in hand in a timely efficant manner without to much instruction.

Inventory control and deli manager store manager

Macs Market
06.2002 - 07.2011
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.

Education

None - Art History

Community College of Vermont
Rutland, VT

Skills

    Friendly and kind good with people
    excecpts responsibility for actions and fixes problems
    willing to learn anything and be a leader

  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Clinical documentation
  • Developmental disabilities support
  • Incident reporting
  • De-escalation techniques
  • Vital signs documentation
  • Behavioral management
  • Suicide prevention
  • Emergency response
  • Regulatory compliance
  • Behavior monitoring
  • Treatment management
  • Patient assessment
  • Direct patient care
  • Mental health support
  • Multidisciplinary collaboration
  • Patient rapport
  • Individual counseling

Timeline

Psychiatric Technician

Mountainside Hospital
09.2020 - 08.2024

Psychiatric Technician

Rutland Regional Medical Center
05.2011 - 07.2019

Health and nutrition kitchen worker classroom helper

Rutland county head start
12.2009 - 11.2013

Inventory control and deli manager store manager

Macs Market
06.2002 - 07.2011

None - Art History

Community College of Vermont

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Kathleen Lees