Experienced photographer and photo editor with expertise in Adobe Photoshop, image editing, and compassionate client consultation. Known for polished results, attention to detail, and reliable delivery of quality portraits and remembrance photography.
Overview
41
41
years of professional experience
Work History
NILMDTS Photographer
Nilmdts Remembrance
EL PASO, Texas
02.2020 - 02.2024
Captured remembrance portraits for NilMDTS families during sensitive end-of-life sessions.
Coordinated with hospice staff and hospital teams before bedside photography visits.
Prepared camera equipment, lighting, and backup supplies for each assignment.
Guided families through quiet posing and comforting portrait arrangements.
Edited images for color balance, cropping, and soft presentation.
Organized digital files and maintained secure photo records for NilMDTS archives.
Maintained professional compassion while photographing meaningful memory sessions for bereaved families.
Photographed special events, parties, and portraits.
Edited photos for clarity and composition using various software tools. using Adobe Photoshop and other software applications.
Deliver quality products within deadlines established by the clientele.
Collaborated with clients to plan shoots and boost satisfaction with photos.
Maintained photography equipment by regularly inspecting and servicing gear. including cameras, lenses, lighting gear, tripods.
Consult with clients to understand their needs and preferences for a photo shoot.
Set up lighting equipment and adjust camera settings to capture desired images.
Set up camera and tripod to prepare for various shooting angles. control equipment, stands, and tripods for shoots.
Advise on appropriate poses, props, and backgrounds for each shot taken.
Compose creative shots from different angles that are visually appealing.
Cropped, manipulated, and performed color balance for final images.
Research trends in photography styles to stay up-to-date with current technologies and practices.
Saved and archived images and maintained the master image library for future use.
Organize and store digital photographs, negatives, and prints in an orderly fashion.
Ensure safety of people involved in photo sessions by following all applicable laws and regulations.
Implemented color correction processes to ensure accurate and vibrant images.
Maintained up-to-date knowledge of photography trends, techniques, and equipment.
Took pictures of individuals, families, and small groups in studio or on location.
Uploaded digital images for editing, archiving and electronic transmission.
Created artificial light setups using flashes and reflectors for optimal exposure. using flashes and reflectors.
Tested photographic equipment before each use to ensure functionality. prior to use, verifying good working order.
Selected and adjusted subjects, equipment, and lighting to achieve desired effects.
Set up, mounted or installed photographic equipment and cameras.
Manipulated and enhanced scanned or digital images using computers and specialized software.
Photographer
Self Employed
El Paso, TX
08.2014 - 11.2023
Directed photo shoot planning for independent photography business, coordinating logistics and creative elements for successful execution.
Advised clients on photography needs to ensure session planning meets project objectives.
Prepared cameras, lenses, lighting, and backdrops to support consistent session execution.
Evaluated and selected locations for assignments that matched visual and practical requirements.
Photo Editor/Assistant Manager
United Photography
El Paso, TX
08.2006 - 09.2014
Edited client images for United Photography using color correction and retouching tools.
Reviewed photo selections for United Photography to match project style and quality.
Cropped and resized images for print, web, and album layouts.
Retouched portraits to remove blemishes, distractions, and lighting issues.
Organized United Photography image files and maintained clear digital asset archives.
Collaborated with photographers and designers on United Photography visual standards.
Prepared edited proofs for client review and production handoff.
Adjusted image tones, contrast, and sharpness for consistent presentation.
Manipulated colors, brightness, contrast and other elements to enhance images.
Developed creative solutions to improve the overall look of photographs.
Edited and retouched images for various publications using Adobe Photoshop and Lightroom software.
Repaired damaged or outdated photos using restoration techniques such as cloning tools and healing brushes.
Created visual effects for photos utilizing advanced image editing techniques.
Ensured that all files were properly labeled, stored and backed up securely.
Provided feedback on post-production work done by other photo editors.
Researched current trends in photography to inform ideas for projects.
Sorted through hundreds of photos to select the best shots for a project.
Identified potential issues with digital imagery, including color balance, contrast, sharpness and cropping.
Worked with stock houses, libraries, archives and artists to obtain images for books.
Assessed the quality of photographs taken by photographers and recommended adjustments as necessary.
Compiled collections of multiple photographs into one cohesive piece.
Maintained an organized database of all edited photos for easy retrieval when needed.
Met with project managers and planned photograph selections and arrangements for publication.
Analyzed customer requests and determined what type of editing was needed per request.
Utilized specialized computer programs such as Adobe Creative Suite to edit photos according to client specifications.
Communicated effectively with colleagues regarding deadlines, workflow processes and changes in scope of work.
Selected, captioned and color-corrected photos for photo sales, website galleries and slideshows.
Collaborated closely with clients to understand their vision for each project.
Negotiated licensure and ownership of photos for publication and photographers.
Reviewed proofs prior to printing or publishing in order to check for errors or inconsistencies.
Conducted research online and in print sources to find reference material for projects.
Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
Transferred digital images to editing software for processing and enhancement. for editing, archiving and electronic transmission.
Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
Engaged in research to develop new photographic procedures and materials.
Supervised the front desk, portrait appointments, and customer service at a photography studio.
Evaluated customer requests for photo editing services to ensure clarity and precision. and resolved service issues with clear communication.
Monitored inventory for cameras, prints, frames, and studio supplies.
Prepared reports for sales, appointments, and customer service at United Photography.
Supported store managers with policies, staffing, and daily operational decisions.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Addressed conflicts between team members by fostering open communication and collaboration. between team members effectively.
Collaborated with management on developing strategic plans for achieving business goals.
Developed a system for tracking inventory and ordering supplies.
Established processes for monitoring customer satisfaction levels.
Maintained accurate records of sales transactions using point-of-sale systems.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Implemented quality control measures to uphold company standards.
Telephone Operator
GC Services
El Paso, Texas
06.1993 - 10.2001
Answered incoming GC Services calls and routed inquiries to proper departments.
Operated switchboard for GC Services, transferring calls and relaying messages.
Greeted callers with clear, professional telephone service for GC Services customers.
Verified caller information before sharing account details within GC Services guidelines.
Handled routine customer questions and provided basic information by phone.
Escalated urgent calls to supervisors and appropriate GC Services teams.
Followed call scripts while maintaining courteous communication with GC Services callers.
Answered calls with a friendly and polite approach to engage callers and deliver exceptional customer service.
Took messages from callers and accurately relayed details to intended staff.
Resolved customer inquiries quickly and efficiently by utilizing problem-solving skills.
Responded to customers' requests for assistance with various issues they were having.
Reported any issues that arose during telephone conversations to management for further investigation.
Maintained updated records of customer interactions, transactions, comments and complaints.
Operated telephone switchboard to provide information, take messages and forward calls.
Routed calls to the correct department based on caller needs.
Adhered to all company policies related to telephone etiquette and customer service standards.
Followed through with customers until their issue was resolved satisfactorily.
Communicated effectively with other departments regarding customer concerns.
Participated in emergency preparation meetings to understand crisis management procedures.
Kept up-to-date on product features and services offered by the company.
Assisted staff with technical issues by performing simple troubleshooting and registering helpdesk tickets with the IT department.
Utilized computer software to record caller's inquiries and complaints.
Reported telephone line issues and outages for prompt repairs.
Navigated multiple computer systems simultaneously while speaking with customers on the phone.
Utilized paging technology within the organization to connect quickly with key people.
Operated telephone switchboard and routed calls to the correct destination.
Alerted staff to emergency information and general announcements using PA system.
Answered incoming calls and directed them to appropriate departments or personnel.
Greeted visitors or callers to handle inquiries or direct to appropriate persons.
Monitored automated systems for placing collect calls and intervened for callers needing assistance.
Developed strong professional relationships with employees and clients through effective customer service skills.
Followed up with open calls to offer further assistance and close out issues.
Called prospective customers by operating telephone equipment, automatic dialing systems and other telecommunications technologies.
Listened to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Assisted individuals with hearing difficulties using assistive services to complete calls.
Answered routine questions about telephone and voice mailbox operations.
Determined and communicated charges for long-distance calls to customers. for long-distance connections.
Suggested and checked alternate spellings, locations or listing formats to customers lacking details or complete information.
Maintained functionality of equipment by following manufacturer's guidelines and procedures. by following manufacturer's instructions and established procedures.
Cashier
Walmart
El Paso, TX
03.1992 - 06.1992
Processed customer purchases using Walmart register and payment systems
Scanned merchandise and bagged items at Walmart checkout lanes
Handled cash, card, and mobile payments following Walmart procedures
Assisted customers with pricing questions and store location requests
Resolved checkout issues while maintaining Walmart customer service standards
Supported clean, organized checkout area during busy store hours
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated a cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Assisted customers in locating specific products to meet their needs. find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Responded to customer inquiries regarding store information and offerings. and provided store information.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Delivered exceptional customer service and promoted loyalty programs to enhance customer retention.
Processed sales transactions to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Followed company security procedures for handling large sums of money.
Answered customer inquiries regarding store policies and procedures.
Kept records of purchases; maintained orderly appearance of the checkout area; restocked supplies as needed.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using a point-of-sale system for accurate purchase totals.
Conducted price checks for special orders or discounts as requested by customers.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Discounted purchases by scanning and redeeming coupons.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Addressed and resolved customer complaints in a professional manner, ensuring adherence to company policy.
Maintained the work area and kept cash drawer organized.
Processed customer payments quickly and returned the exact change and receipts.
Built and maintained productive relationships with employees.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Answered customers' questions and provided information on store procedures or policies.
Personalized service for each customer to elevate satisfaction levels and foster repeat business.
Processed efficient and accurate cash, check, debit and credit card payments using a Point-of-Sale system.
Maintained current knowledge of store promotions to highlight sales to customers.
Checked personal identifications during alcohol and tobacco sales.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Collateral Specialist
Texas Commerce Bank
El Paso, TX
03.1989 - 09.1991
Reviewed loan collateral documents for Texas Commerce Bank commercial accounts.
Reviewed loan documentation to ensure accuracy and completeness prior to closing.
Maintained accurate custody records for pledged assets and supporting documents.
Maintained accurate records of all secured transactions.
Updated collateral tracking systems with pledges, releases, and maturity changes.
Processed releases and satisfactions upon payment in full or transfer of ownership within prescribed timelines.
Verified compliance with applicable laws and regulations governing secured lending activities.
Monitored loan files for compliance with bank policy and documentation standards.
Coordinated with lenders to collect missing security agreements and insurance proofs.
Communicated collateral status to loan officers, auditors, and internal review teams.
Assessed customer requests for additional funds against available collateral limits.
Prepared Collateral files for loans, including verifying lien perfection of security interests in personal property.
Researched title reports, filings, and exceptions for secured credit packages.
Researched legal documents related to secured transactions such as mortgages, deeds of trust, promissory notes.
Assisted with the preparation of annual reports related to collateral activity.
Participated in training sessions related to collateral management best practices.
Coordinated with outside vendors regarding appraisals, title searches, insurance requirements.
Interacted regularly with customers regarding their loan accounts including reviewing terms and conditions associated with each account.
Informed customers of the loan application requirements and deadlines.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Reviewed client documentation and contracts for discrepancies and mistakes.
Updated client account information and records in company databases.
Stayed abreast of lending regulations, industry trends and market rates.
Prepared reports for customers with delinquent and irreconcilable accounts.
Foreclosure Specialist
Mortgage Investment Company
EL PASO, Texas
07.1987 - 08.1988
Managed foreclosure case files for mortgage investment operations and legal compliance.
Coordinated loan default reviews with investors, attorneys, and servicing teams.
Prepared foreclosure notices, affidavits, and property status documentation.
Monitored timelines for filings, hearings, and sale preparation.
Reviewed title records, liens, and payoff statements for accuracy.
Communicated borrower updates and loss mitigation options with internal teams.
Tracked collateral properties through auction, transfer, and post-sale steps.
Guided foreclosure workflow adherence within mortgage investment company procedures.
Analyzed and designed strategies to minimize all losses via management of attorneys and enhanced foreclosure processes.
Researched discrepancies in foreclosure documents and loan agreements.
Established appropriate current foreclosure statuses for assigned accounts and designed proper disposal codes.
Assisted an attorney in title search operations and checked title issues in coordination with the supervisor.
Audited files prior to submitting them to trustees for sale preparation or auction.
Ensured all actions were taken within the scope of company policies and procedures.
Managed communication between clients, borrowers, attorneys and courts regarding foreclosure matters.
Assisted homeowners facing financial hardship by providing resources to help them keep their homes.
Worked closely with clients to develop strategies that minimized losses due to delinquencies or defaults.
Prepared a charge of requests on loans resulting in deficiency balance.
Reviewed legal documents to ensure accuracy and compliance with state foreclosure laws.
Analyzed legal documents such as deeds of trust, mortgages, assignments and other relevant paperwork.
Reviewed financial documents to verify accuracy or acquire necessary information.
Developed relationships with local real estate agents who specialize in distressed properties.
Drafted and issued notices of default in accordance with applicable state law and lender guidelines.
Carried out tasks involving residential and commercial property foreclosures and assigned cases to real estate agents.
Compiled and reviewed litigation paperwork to facilitate the foreclosure process.
Prepared court filings, including complaints, motions, affidavits and other pleadings.
Created reports outlining forecasted timelines for each phase of the foreclosure process.
Participated in training sessions related to changes in federal or state regulations affecting foreclosure procedures.
Performed bookkeeping and accounting consulting services.
Checked postings and documents for correctness, accuracy and proper coding.
Reconciled computer reports with manually maintained ledgers.
Performed financial calculations for amounts due, interest charges and balances.
Classified and summarized financial data to compile and enter into financial records
Collections Agent
Mortgage Investment Company
El Paso, TX
02.1987 - 07.1987
Contacted borrowers about delinquent mortgage investment company accounts.
Negotiated payment arrangements for past-due mortgage loans, improving recovery rates through tailored solutions.
Reviewed account notes and payment histories for collection follow-up.
Documented borrower promises and collection activities in account systems.
Explained loan terms, balances, and payment options to borrowers.
Coordinated with servicing teams on escalated mortgage collection cases.
Applied compliance guidelines during borrower communication and account handling.
Maintained accurate records for a mortgage investment company’s collection files.
Negotiated payment plans with customers to ensure timely repayment of debt.
Adhere to company policies and applicable laws while collecting debts from customers.
Engaged customers to address payment concerns and negotiate resolutions. and explained debt management to encourage timely debt payments.
Followed fair debt practices and regulatory guidelines when managing the collections process.
Created repayment plans based on account holders' financial status and repayment abilities.
Processed payments through various methods such as credit cards, online banking and cash transactions.
Identified past due accounts and contacted account holders to arrange payment.
Resolved complex issues that arose during the collections process.
Monitored accounts to identify overdue payments and pursue timely remedies.
Updated account status records to reflect current collection efforts. records and collection efforts.
Oversaw daily collections and accounts receivable activities, developed robust strategies to maximize collections and reduce aged accounts.
Adhered to all applicable laws, regulations, and company policies.
Resolved balance errors using accounting software.
Recovered lost revenue by persistently reaching out to customers with past due accounts.
Upheld privacy and security requirements for customer information.
Researched customer accounts for any discrepancies or outstanding payments.
Maintained accurate records of all customer contact attempts and account updates in the database system.
Attended weekly meetings with internal departments to discuss progress on collections efforts.
Investigated customer disputes and complaints regarding billing errors and incorrect charges.
Maintained accurate records and reported collection activity and accounts receivable status.
Provided guidance on legal matters concerning collection procedures.
Assisted in the development of strategies to improve collections process efficiency.
Utilized skip tracing techniques including phone calls, internet searches and databases.
Identified opportunities for improved efficiency in the collections process.
Participated in training sessions related to new technologies used by the company's collections department.
Prepared reports summarizing collection activity for management review.
Drafted correspondence to customers regarding overdue accounts and payment arrangements.
Identified opportunities for process improvement within the collections department.
Conducted skip tracing activities to locate delinquent customers.
Maintained accurate records of collection activities in the database system.
Filed legal proceedings against customers with overdue accounts.
Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
Negotiated credit extensions to assist customers in paying overdue accounts.
Arranged for debt repayment and established a repayment schedule based on customer finances.
Met demands of busy collections group by performing high volume daily calls.
Located and monitored overdue accounts using a billing system to begin the collections process.
Prepared documentation required for collection and repossession activities.
Completed skip traces on customers failing respond to collection efforts.
Liaise with management to identify issues attributing to account delinquency and discussed solutions to bring in revenue.
Collaborated with legal department officials on bankruptcy cases for management of proceedings and post-petition payments.
Collaborated with customer service teams to address and resolve debtor inquiries.
Negotiated payment plans with delinquent account holders to facilitate debt resolution.
Coordinated with legal department on litigation processes for non-responsive debtors.
Utilized various communication channels to contact debtors and negotiate settlements.
Managed daily operations in the collections department to ensure timely debt recovery.
Prepared and sent out demand letters and collection notices to delinquent accounts.
Utilized collections software and databases for efficient account management.
Analyzed financial statements of debtors to determine feasible payment solutions.
Cultivated strong relationships with clients to enhance payment collection efforts and foster ongoing communication.
Performed reconciliation of accounts to ensure accuracy in billing and payments. of accounts to ensure accurate billing and collections records.
Answered customer questions regarding account discrepancies and payment options. regarding account discrepancies or problems.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Arranged debt repayment or established schedules for repayment based on customer’s financial situation.
Advised delinquent customers on strategies for debt repayment.
Performed administrative functions for assigned accounts, recorded address changes and purged records.
Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.
Notified credit departments and turned over records to attorneys when customers failed to respond to collection attempts.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Negotiated credit extensions and waivers when necessary.
Day Care Worker/After School Pick Up
House of Tots and Kiddie Corner Daycare
El Paso, TX
09.1985 - 11.1986
Supervised children at House of Tots and Kiddie Corner Daycare during daily routines
Assisted with feeding, diapering, and restroom care for infants and toddlers
Monitored play areas and maintained safe classroom supervision
Prepared age-appropriate activities for daycare learning and recreation
Supported nap time routines and comforted upset children
Sanitized toys, tables, and childcare equipment throughout shifts
Communicated parent updates about behavior, meals, and daily care
Followed daycare policies and child safety procedures
Provided support for physical, emotional and social needs of clients.
Established effective patient communication to develop positive relationships.
Assessed changes in the condition or behaviour of clients and reported any concerns promptly to supervisor.
Provided emotional and practical support to elderly clients in their homes.
Assisted client with personal hygiene, mobility and transportation.
Maintained safe and clean environment for client by performing light housekeeping and laundry.
Provided timely reminders for patient medication administration.
Planned and prepared daily client meals to conform with specific dietary requirements.
Participated in team meetings and training sessions to stay up-to-date on best practices for caring for elderly individuals.
Monitored medication administration schedules and assisted with medication reminders.
Maintained communication with families regarding the progress of their loved ones.
Initiated conversations with clients about their interests and preferences in order to build a trusting relationship.
Facilitated group activities aimed at providing an enjoyable experience for all participants.
Developed individual care plans based on assessments of the needs of each client.
Followed care plan and directions to administer medications.
Cashier
McDonalds
EL PASO, Texas
07.1983 - 09.1985
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Supported clean, organized checkout area during busy store hours
Scanned merchandise using a point-of-sale system for accurate purchase totals.
Issued receipts, refunds, credits or change due to customers.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Processed sales transactions to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Greeted customers and answered any questions they had about the store's products and services.
Answered customer questions and provided store information.
Answered customer inquiries regarding store policies and procedures.
Followed company security procedures for handling large sums of money.
Resolved customer complaints professionally in accordance with company policy.
Assisted with various tasks to support store operations.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Used suggestive selling techniques to promote add-on sales.