Summary
Overview
Work History
Education
Skills
STANDOUT TRAITS
Certification
Work Availability
Work Preference
Languages
Timeline
Kathleen MacDonald

Kathleen MacDonald

Wilmington,DE

Summary

Professional sales consultant with strong track record in driving revenue growth and building client relationships. Adept at developing strategies that yield measurable results and exceed targets. Known for fostering team collaboration and adapting to dynamic market conditions. Expertise in negotiation and CRM tools, combined with proactive and reliable approach. Skilled in consultative selling, negotiation, and customer engagement, bringing results-oriented mindset to every project.

Overview

28
28
years of professional experience

Work History

Senior Sales Consultant

Suncatcher Surf Shop / Mimi Suncatcher
04.2017 - 03.2025
  • Implemented innovative sales strategies to drive revenue growth and enhance customer satisfaction.
  • Led recruitment efforts to build a high-performing sales team.
  • Provided ongoing training to ensure staff excellence and maximize sales performance.

Sales and Service Specialist

Lowe's Companies, Inc.
11.2014 - 04.2017
  • Team Leader for new construction projects and redesigns, ensuring customer satisfaction and exceeding monthly sales targets.
  • Provided cost estimates, material selection, scheduling, and installations for projects.
  • Resolved business challenges, serving as a subject matter expert for products and installations.
  • Promoted services and solutions for project needs, driving successful outcomes.

Adhesive Sales Specialist

Lanco Adhesives
04.2014 - 11.2014
  • Provided expert analysis and advice on Henkel, Franklin, and Bostix adhesive product lines for packaging and converting, improving operations and reducing production costs.
  • Conducted audits on production lines, forecasted future needs, and troubleshooted operations for Lanco Adhesives in the Greater Philadelphia Area.

Sanovia Sales Inside Sales Specialist

Publicis
04.2013 - 03.2014
  • Provided exceptional service to healthcare professionals nationwide, offering patient education materials, starter samples, and managed markets access information.
  • Collaborated with field and inside teams to enhance sales and marketing efforts, driving success in the healthcare industry.

Senior Vaccine Account Representative

MERCK
09.2010 - 10.2012
  • Managed outbound and inbound calls for MERCK Adult and Pediatric Vaccines.
  • Recognized as Customer Champion of the Month and received multiple Awards of Excellence.
  • Utilized customer relationship management software (SAP) and sales data reporting system efficiently.

Senior Sales Specialist

MERCK
11.2004 - 06.2010
  • Successfully promoted products within Philadelphia teaching hospitals and developed strong sales relationships with medical specialists.
  • Exceeded sales goals, promoted multiple products and led the Northeast Region Open Communication Taskforce for the company’s profile nationwide.
  • Recognized for achievements in sales contests and attended the Leader Management Training.

Executive Hospital Sales Executive

MERCK
01.1999 - 01.2004
  • EXECUTIVE HOSPITAL ACUTE CARE January 1999 - January 2004 5 years 1 month
  • Promoted antibiotics, anti-fungal, cardiovascular, arthritis, osteoporosis, and asthma products in 13 academic teaching hospital systems.
  • Exceeded yearly sales goals, achieving revenue objectives and managed 10 million dollars territory.
  • Coordinated educational presentations with physicians on Managed Care, disease entities, treatments, cost containment & outcomes.

Senior Office Base Representative

MERCK
01.1996 - 01.1999
  • Assisted Philadelphia Region Managers with employee interviews, district sales meeting plans, and international partner company visits from Japan.
  • Promoted cardiovascular, arthritis, osteoporosis, and asthma product line, exceeding all sales performance goals for territory.
  • Received 3 Awards for Excellence in sales, training, and account management, showcasing dedication and expertise in the field.

Acute Care Hospital Sales Executive

Merck and Co.
01.1994 - 01.1996
  • Promoted antibiotics and IV’s within Harvard Teaching Institutions, including Massachusetts General Hospital, MIT, Cambridge City Hospital, Teamsters, Veterans Affairs.

Office Based Representative and Key Account Executive

Merck and Co.
01.1992 - 01.1994
  • Promoted products for gastrointestinal and cardiovascular diseases in Boston hospitals, Harvard/Pilgrim staff models, and Long-term care facilities.
  • Mentored and liaised with hospitals, securing ZOCOR on HMO formulary and supporting sales of PROSCAR and TIMOPTIC.
  • Appointed member of Harvard Community Health Task Force, covering two vacant territories for ten months.

ACCOUNT REPRESENTATIVE

Hunt Wesson
01.1991 - 01.1992
  • Negotiated favorable contract terms with clients, securing competitive pricing and optimal profit margins.
  • Achieved 15 % increase in sales revenue within first year through strategic account management and product promotion.

Publishing Specialist

Jostens Yearbooks
01.1989 - 01.1991
  • Managed sales of yearbooks in New York City, serving many prestigious accounts. West Point Military Academy, N.Y.U. Departments and Columbia School of Medicine.
  • Developed and maintained accounts for 70 Public/Parochial/Private Schools to drive yearbook sales and meet revenue targets.
  • Enhanced publication efficiency by managing project timelines and coordinating with authors, editors, and designers.

Education

MBA -

University of Pennsylvania, Wharton School , Philadelphia, PA

Classes: Leadership During Bold Change, Organizational Management and Corporate Accounting

Bachelors - Communications Major, English Minor,

Villanova University
12.1989

6 Month Study Abroad Program, Dublin Ireland

Internship FOX News Philadelphia, Public Affairs


Skills

  • Strategic decision making
  • Team leadership
  • Effective time management
  • Sales expertise
  • Budget forecasting
  • Skilled in prioritizing concurrent responsibilities
  • Customer service conflict resolution
  • Effective presentations
  • Budget optimization
  • Inventory management
  • Skilled communicator
  • Key account management
  • Relationship building

STANDOUT TRAITS

  • Communicator
  • Creative
  • Ambitious
  • Dedicated
  • Focused

Certification

Six Sigma Green Belt

PADI Advanced Open Water Diver

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefits401k matchStock Options / Equity / Profit SharingWork from home optionCareer advancementPersonal development programs

Languages

English
Native or Bilingual
Spanish
Elementary
French
Elementary

Timeline

Senior Sales Consultant - Suncatcher Surf Shop / Mimi Suncatcher
04.2017 - 03.2025
Sales and Service Specialist - Lowe's Companies, Inc.
11.2014 - 04.2017
Adhesive Sales Specialist - Lanco Adhesives
04.2014 - 11.2014
Sanovia Sales Inside Sales Specialist - Publicis
04.2013 - 03.2014
Senior Vaccine Account Representative - MERCK
09.2010 - 10.2012
Senior Sales Specialist - MERCK
11.2004 - 06.2010
Executive Hospital Sales Executive - MERCK
01.1999 - 01.2004
Senior Office Base Representative - MERCK
01.1996 - 01.1999
Acute Care Hospital Sales Executive - Merck and Co.
01.1994 - 01.1996
Office Based Representative and Key Account Executive - Merck and Co.
01.1992 - 01.1994
ACCOUNT REPRESENTATIVE - Hunt Wesson
01.1991 - 01.1992
Publishing Specialist - Jostens Yearbooks
01.1989 - 01.1991
University of Pennsylvania, Wharton School - MBA,
Villanova University - Bachelors, Communications Major, English Minor,

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