Kathleen Marshall
Melbourne,FL
Summary
I have combined experience as a manager in a private country club and as a reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
34
34
years of professional experience
Work History
Cashier
Downtown Produce
Melbourne, FL
06.2022 - 12.2024
- Helped customers locate items and kept them informed, ensuring a high level of customer satisfaction.
- Ensured all registers were stocked with necessary items each morning, supporting efficient start-of-day operations for cashiers.
- Ensured produce quality by effectively managing and rotating stock.
Assistant Kitchen Manager
Indian River Colony Club
Melbourne, FL
02.1991 - 06.2017
- Collaborated closely with the Chef to ensure smooth kitchen operations.
- Played a key role in planning and implementing events, enhancing overall efficiency and customer enjoyment.
- Generated and presented daily operational and inventory reports.
- Coordinated billing and generated reports for resident events and parties.
- Oversaw the procurement and delivery of food and liquor, maintaining inventory levels for optimal operation.
- Created and managed the monthly Club calendar for inclusion in the community newsletter.
- Managed payroll processes and ensured accurate distribution of gratuities.
Education
High School Diploma -
Chartiers Valley
PABarber License -
Pittsburg Barber School
Pittsburg PASkills
- Product Resupply Coordination
- Returns processing
- Drawer balancing
- Complex problem-solving
- Cash Transaction Processing
- Cash drawer balancing
- Product knowledge
- Cash register operation
- Dependability and reliability
- Ordering and stocking
- Inventory control
- Empathy and patience
Affiliations
- I enjoy cooking good and healthy food.
- Daily routine of walking exercise
- Love dogs, cats and animals.
Timeline
Cashier
Downtown Produce
06.2022 - 12.2024
Assistant Kitchen Manager
Indian River Colony Club
02.1991 - 06.2017
High School Diploma -
Chartiers Valley
Barber License -
Pittsburg Barber School
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