Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen McGarry

Rumson

Summary

Detail-oriented and organized professional with a positive attitude who excels at multitasking in a fast-paced environment. An experienced customer service provider who possesses excellent communication and interpersonal skills.

Overview

25
25
years of professional experience

Work History

Welcome Ambassador, Clinical Logistics Center

HMH Riverview Medical Center
12.2009 - Current

-Facilitate communication between all hospital departments to improve efficiency of patient transition of care.

-Collect and analyze data on patient delays and provide real-time interventions.

-Handle the expiration report process.

-Patient advocate in ER, mini registration, switchboard operation, and other non-clinical ER duties.

-Responsible for calling emergency codes and following procedure that assembles emergency teams.

-Round to all patients and families in the ER to ensure needs are being met.

Membership Enrollment Associate

Community YMCA
01.2008 - 01.2010

-Increased membership sales and conducted tours of the facility.

-Tracked and prepared reports for member retention, tour conversions, and weekly activity.

-Participated in marketing and community events.

Resident Relations Director

Atria Senior Living
01.2002 - 12.2007

-Conducted tours, processed inquiries, and coordinated admissions.

-Participated in facility marketing events.

-Participated as Manager on Duty as required.

-Provided counseling to residents and families.

Sales Counselor

Monmouth Crossing
01.2000 - 12.2002

-Participated in all aspects of opening new assisted living communities and obtained anticipated occupancy goals.

-Conducted tours, managed database, and completed all admission paperwork.

Education

Bachelor of Arts - Psychology

Kean University
Union, NJ

Skills

    Customer Service

    Multi-line Phone Systems

    Data Entry

    Interpersonal Communication

    Workflow

    EPIC

    Verbal and Written Communication

Timeline

Welcome Ambassador, Clinical Logistics Center

HMH Riverview Medical Center
12.2009 - Current

Membership Enrollment Associate

Community YMCA
01.2008 - 01.2010

Resident Relations Director

Atria Senior Living
01.2002 - 12.2007

Sales Counselor

Monmouth Crossing
01.2000 - 12.2002

Bachelor of Arts - Psychology

Kean University