Kathleen McGinley
Cambrige City,IN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
20
20
years of professional experience
Work History
Receptionist
Golay Community Center
01.2004 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phones promptly and directed incoming calls to the correct offices.
- Resolved customer problems and complaints.
Lead Teacher, Toddler Room
YMCA
08.2021 - 11.2023
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Latchkey Director/Teacher's Aide
Western Wayne Schools
08.2004 - 05.2021
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Organized lesson and activates for students.
Education
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
Richmond IN05.2008
High School Diploma -
Lincoln High School
Cambridge City, IN05.2002
Skills
- Administrative Support
- Clerical Support
- Project Coordination
- Data Entry
- Bookkeeping
- Information Protection
- Telephone Skills
- Time Management
- Organization Skills
Timeline
Lead Teacher, Toddler Room
YMCA
08.2021 - 11.2023
Latchkey Director/Teacher's Aide
Western Wayne Schools
08.2004 - 05.2021
Receptionist
Golay Community Center
01.2004 - Current
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Lincoln High School
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