Accomplished Registered Nurse adept in health care consultation and motivational interviewing. Excelled in delivering patient-centered care through critical thinking and effective communication, significantly enhancing patient outcomes. Demonstrated leadership in nursing staff training and patient education, embodying flexibility and a strong work ethic.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Nurse, Care Coach
Ontrak Health
09.2020 - 08.2024
Supported/engaged members through health coaching, motivational interviewing, and case management to identify and manage chronic health conditions via telehealth and inbound/outbound call center platforms
Connected members to healthcare providers, supported medication and care compliance using HEDIS measures, electronic documentation, and AI technology/data
Registered Nurse, Preceptor
UNC/Rex Rehabilitation and Nursing Care Center
Apex, NC
11.2002 - 06.2020
Provided skilled nursing services in a 107 bed medicare certified facility for a 20 bed rehab unit including complex wound care, ostomies, tube feedings, urinary catheters, medication, oxygen, Cpap, Bipap, phlebotomy, immunizations, and IV therapy
Effectively communicated patient information with all nursing personnel, other departments/disciplines, and medical providers
Educated patients and family throughout rehab stay on patient progress and discharge planning including info on services, medical equipment and supplies based on patient's functional needs
Trained and educated newly hired nurses and nursing assistants
Registered Nurse, Supplemental Staff, Float Pool
Interim Healthcare
Raleigh, NC
12.2000 - 09.2002
Delivered care to a diverse patient population within an assigned hospital unit
Floated to med/surg, ortho, neuro, radiology, acute rehab and emergency departments
Provided education/training on specialized medications including adverse reactions
Registered Nurse, Rehab Specialist, Psych CDTP
Lake Shore Behavioral Health
Buffalo, NY
03.1998 - 07.1999
Provided mental health assessments, documented client behavior, administered and monitored medications prescribed by treating psychiatrist in a continuing day treatment program
Maintained required statistical reports and processed chart utilization review
Registered Nurse, Med/Surg, Ortho, Detox
Sisters of Charity Hospital
Buffalo, NY
04.1996 - 07.1999
Applied critical thinking skills, vast disease knowledge, and management skills to coordinate care in a fast paced, acute hospital setting