Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Mendoza

Las Vegas,Nevada

Summary

Dynamic and adaptable professional with a proven track record at Amazon, adept in warehouse safety and enhancing customer satisfaction. Excels in order picking and providing exceptional service, demonstrating strong time management and adaptability. Achieved significant improvements in order processing efficiency and workplace cleanliness, contributing to a safer and more productive environment.

Overview

6
6
years of professional experience

Work History

Warehouse Fulfillment Associate

Amazon
Las Vegas, Nevada
08.2023 - Current
  • Utilized computer systems daily for order processing activities.
  • Packaged items securely in accordance with established procedures.
  • Processed returns from customers promptly according to company guidelines.
  • Communicated effectively with coworkers, supervisors, customers, vendors. regarding order status, issues.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Trained new employees regarding warehouse procedures and standards.

Personal Digital Shopper

Walmart
Henderson, Nevada
09.2019 - 01.2024
  • Provided technical support for customers who encountered issues while shopping online.
  • Secured and stored items until customer pickup.
  • Listened to customer needs to identify and recommend best products and services.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Assisted teammates with daily tasks during peak periods.
  • Offered virtual shopping consultations for clients unable to meet in person.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Prepared online orders promptly to ensure timely delivery.

Cashier

JCPenney
Henderson, NV
06.2019 - 11.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Edgenuity
Las Vegas, NV
09-2020

Skills

  • Order picking
  • Workplace cleanliness
  • Stock organization
  • Warehouse safety
  • Order ticket reading
  • Time management
  • Troubleshooting techniques
  • Pick-list processing
  • Labeling and tagging
  • Quality control
  • Shipment preparation
  • Adaptability and flexibility
  • Hospitality and accommodation

Timeline

Warehouse Fulfillment Associate

Amazon
08.2023 - Current

Personal Digital Shopper

Walmart
09.2019 - 01.2024

Cashier

JCPenney
06.2019 - 11.2019

High School Diploma -

Edgenuity

Similar Profiles

CREATE PROFILE
Kathleen Mendoza