Accomplished Business Owner and Retail Store Manager
with proven ability to successfully manage sales, marketing, operations, personnel, at a home base level and merchandising at a big box level. Proven record of training, developing and motivating sales personnel, as well as increasing awareness and revenue through innovative sales and marketing techniques.
* Developed and maintained a home base business, to
include, inhome visits, marketing, appointment setting
and route mapping. All encompassed to maximize the
bottom line profits.
* Followed through on specific client instructions
regarding medication, feeding schedules and any
special care needs.
* Ensured the safety and well being of clients pets
through out each visit.
* Responsible for staffing, management, merchandising and daily
operation of 76,429 square foot retail location.
* Taught and managed area supervisors to include front end,
stockroom and cash office. Hardlines and softlines.
* Developed promotional strategies while following corporate
merchandising guidelines.
* Communicated sales, audits, human resource updates and sale
strategies to store manager, district manager and corporate
office.
* Implemented and instilled courteous behavioral attitudes in
sales associates towards customers, through guidance,
demonstrations, and positive reinforcement.
* Ensured high quality store presentation by developing
promotional strategies, following merchandising guidelines and
empowering my staff to be professionally creative.
* Created a safe and secure store environment by educating employees on loss prevention procedures. Personally conducted monthly surprise audits and communicated any discrepancies or concern to loss prevention department.
* Manager
* Sales and marketing
* Store operations
* Merchandising