Kathleen Montoya
Alamogordo,NM
Summary
Proven achiever with extensive experience at Gerald Champion RMC, adept in data entry and fostering customer relationships. Excelled in enhancing operational workflows and data accuracy, contributing to improved team productivity and compliance with regulatory standards. Skilled in document management and relationship building, consistently delivering outstanding service and operational improvements. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
15
15
years of professional experience
Work History
Core Measure Coordinator
Christus Health (Gerald Champion RMC)
10.2017 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Improved data accuracy by meticulously reviewing and abstracting clinical information from medical records.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations throughout all phases of the abstraction process.
- Supported quality control efforts by conducting thorough audits of collected data to ensure consistency and compliance with regulatory standards.
Bar Tender
Red's Ice House
05.2015 - 09.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Emergency Department Chart Abstractor
Gerald Champion Regional Medical Center
08.2009 - 02.2015
- Supported clinical research projects by extracting pertinent information from patient charts for analysis purposes.
- Enhanced data integrity through meticulous attention to detail during the chart abstraction process.
- Improved interdepartmental communication through consistent collaboration regarding chart abstraction findings and recommendations.
- Ensured compliance with regulatory guidelines by accurately coding diagnoses and procedures in patient charts.
Education
High School Diploma -
Rome Free Academy
Rome, NY06.2003
Skills
Customer Service
Data Entry
Work Planning and Prioritization
Relationship Building
Document Management
Scheduling and calendar management
Process Improvement
Regulatory Compliance
MS Office
Presenting Ideas and Plans
Project Support
Best Practices Implementation
Timeline
Core Measure Coordinator
Christus Health (Gerald Champion RMC)
10.2017 - Current
Bar Tender
Red's Ice House
05.2015 - 09.2017
Emergency Department Chart Abstractor
Gerald Champion Regional Medical Center
08.2009 - 02.2015
High School Diploma -
Rome Free Academy
Similar Profiles
Marnnelli RapadaMarnnelli Rapada
Emergency Room Registered Nurse at Gerald Champion Regional Medical CenterEmergency Room Registered Nurse at Gerald Champion Regional Medical Center
Lori ScottLori Scott
RN Traveler Cath Lab at Gerald Champion Regional Medical CenterRN Traveler Cath Lab at Gerald Champion Regional Medical Center
RENEE Y. COPRICH-FRIDAYRENEE Y. COPRICH-FRIDAY
General Pediatrician at Gerald Champion Regional Medical CenterGeneral Pediatrician at Gerald Champion Regional Medical Center