Kathleen Moore
Aberdeen,NJ
Summary
Dynamic educator and customer service professional with a proven track record at New Brunswick Board Of Education, specializing in instructional strategies and data management. Excelled in curriculum development and fostering positive environments, enhancing student success. Skilled in conflict resolution, significantly improving customer loyalty. Expert in differentiated teaching and maintaining high professionalism under pressure.
Resilient Special Education Teacher familiar with challenges associated with teaching special needs children. Remains positive under times of stress or conflict. Works well with classroom teachers to develop accommodations and special techniques for mainstream classroom inclusion.
Overview
42
42
years of professional experience
Work History
Basic Skills Teacher
New Brunswick Board Of Education
10.1974 - 06.2014
- Contributed to curriculum development initiatives for the school, aligning content with state standards and objectives.
- Participated in professional development workshops to stay current on new teaching methodologies and refine instructional skills.
- Supported special needs students through tailored instructional approaches, ensuring equal access to educational opportunities.
- Fostered a positive learning environment by establishing clear expectations and maintaining strong classroom discipline.
- Mentored new teachers by sharing best practices and providing guidance on effective classroom management techniques.
Customer Service Representative
Trenton Times
09.1972 - 05.1974
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Science - Urban Education
The College of New Jersey
Trenton, NJ05-1978
Skills
- Instructional strategies
- Data management
- Student records management
- Differentiated teaching
Timeline
Basic Skills Teacher
New Brunswick Board Of Education
10.1974 - 06.2014
Customer Service Representative
Trenton Times
09.1972 - 05.1974
Master of Science - Urban Education
The College of New Jersey
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