Kathleen Morrell
Quakertown,Pennsylvania
Summary
Adept at strategic planning and crisis management, I maintained a 5-star CMS rating over a decade at Acts Retirement-Life Communities. With a knack for fostering inclusive work environments and enhancing patient satisfaction, my leadership ensures operational excellence and compliance, blending strong public speaking abilities with effective staff management.
Overview
25
25
years of professional experience
Work History
Interim Executive Director
Acts Retirement-Life Communities
2024.06 - Current
- Built and maintained strong teams by hiring and training qualified staff to create positive and productive work environments.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Licensed Nursing Home Administrator
Acts Retirement-Life Communities
2014.04 - Current
- Managing daily operations and oversight of a 92 bed skilled community with a memory care neighborhood In addition to supervising 47 bed Assisted Living Community & Resident Nursing services for 350 independent living residents.
- Handled team member counseling documentation and incident reports to actualize corrective action plans and deliver solutions.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Facilitated ongoing staff development through comprehensive training programs, mentorship opportunities, and performance evaluations.
- Maintained 5 star CMS ratings for 10 years.
- Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
- Deficiency free DOH surveys: 6 of 9 years.
Licensed Nursing Home Administrator
Pleasant Valley Manor
2006.01 - 2014.01
- Oversaw full operations of 174 bed County Affiliated Campus in a free standing long -term community, managing all aspects of resident care, staff supervision and regulatory compliance.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded initiatives to enhance resident well-being, fostering strong relationships with families and healthcare professionals.
- Increased CMI significantly and received PFP 3 out of 4 quarters for most years.
- Implemented computerized pharmacy system (Millennium).
- . Decreased County contributions from $4,000,000 annually to $0 annually with 2014 proposed budget.
- Self-funded medical program to fully funded/insured.
- Negotiated three union contracts successfully with union concessions totaling $ 500,000 for the contract year.
Licensed Nursing Home Administrator
LifeQuest Nursing Center-Plexus Group
2004.10 - 2005.10
- Responsible for daily operations of a 140 bed Skilled/Sub Acute Facility – 21 bed vent unit.
- Maintained CMI at 1.42.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
Licensed Nursing Home Admnistrator
Premier Healthcare Resources at Pottstown Hospital
2000.10 - 2004.10
- Responsible for the daily operation of a 21 bed Transitional Care Unit and an 8 bed Inpatient
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Rehabilitation Unit (CARF accredited). Implemented PPS Systems for the Rehab Unit, continued to maximize reimbursement under PPS
RNAC
Belle Haven Associates
2000.03 - 2000.10
- Responsible for the timely coordination and accurate completion of the MDS and care planning process.
- Involved in case mix index reporting and other associated duties.
- Increased CMI from .8 to 1.2.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Nursing
LaSalle University
Philadelphia, United States01.1997
Associate of Applied Science - Nursing
Philadelphia Community College
Philadelphia, PA01.1987
Skills
- Strategic Planning
- Crisis Management
- Public Speaking
- Quality Control
- Staff Management
- Vendor Relations
- Financial Management
- Budgeting and financial management
- Corporate Social Responsibility
- Operational planning
Timeline
Interim Executive Director
Acts Retirement-Life Communities
2024.06 - Current
Licensed Nursing Home Administrator
Acts Retirement-Life Communities
2014.04 - Current
Licensed Nursing Home Administrator
Pleasant Valley Manor
2006.01 - 2014.01
Licensed Nursing Home Administrator
LifeQuest Nursing Center-Plexus Group
2004.10 - 2005.10
Licensed Nursing Home Admnistrator
Premier Healthcare Resources at Pottstown Hospital
2000.10 - 2004.10
RNAC
Belle Haven Associates
2000.03 - 2000.10
Bachelor of Science - Nursing
LaSalle University
Associate of Applied Science - Nursing
Philadelphia Community College
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