Compassionate, high-energy, and results-driven individual with 40 years of expertise in leading healthcare operations, revenue growth, and performance management. Proven track record in program development and quality improvement. Skilled in building trust and confidence with stakeholders at all levels.
Created and operationalized The Kimball St. Warming Center
Oversight and Management of Compliance Program
in good order
Supervised Emergency Assistant Personnel
Supervised Translator within the local Montgomery County Department of Social Services
Assumed Role of Executive Director upon her absence
Responsible for Operation and Development of Multiple Services including PROS-Personalized Recovery Program- (a rehabilitation and treatment program for individuals recovering from Mental Health issues), Family Care (OMH residential program), Mobile Geriatric (treatment of senior population),Quality Improvement- Joint Commission Readiness Team, Psycho-Social Club, Collaborative Care, Addiction Clinic, MH Adult Clinic, Adult Clinic Central Registration and Billing, Interns
Provided Leadership oversight and ensured compliance standards were met for Joint Commission and State Regulatory Agencies for Mental Health and Addiction Services
Oversight of implementaion and evaluation of programs ensuring they reflected SMH's Mission and Strategic Planning Initiatives
Developed and implemented revenue generated mission driven programs.
Member of SMH Senior Executive Committee
Co-Chair of SMH Ethic's Committee
Assumed Vice President's role in his absence
KEY ACCOMPLISHMENTS
Responsible for Administration and Operation of MH programs, including PROS, Family Care, Mobile Geriatric Program, Health Homes, Children's MH Clinic
Budget Development and Management
Development of therapeutic groups for inpatient unit
Ensured all programs met or exceeded OMH standards
Mentored and assisted Inpatient Nurse Manager to improve quality of treatment, moving away from medical mode to recovery model
Supervision of Program Coordinators/Supervisors
KEY ACCOMPLISHMENT
Responsible for Operation of all BH Rehab programs, Clubhouse, IPRT, Afterschool program, Case Management and the treatment Program- Continuing Day Treatment (CDT)
Supervision of 30+ Associates
Developed and maintained policies and procedures for all programs
Ensured stat4 and JCAOH regulatory compliance
Began coordinated effort to champion consumers in recovery for hire within the hospital
Developed annual strategic goals and oversight of implementation and evaluation of goals
Member of interdisciplinary team with goal of reshaping discharge inpatient planning process
Clinical management of 100 participant
KEY ACCOMPLISHMENTS
Administration and management of 3 Psycho-social clubs, IPRT and CDT
Supervised, mentored and evaluated 20+ associates
Developed policies and procedures for programs
Ensured state regulatory compliance
Promoted philosophy of recovery with the CMHAC
KEY ACCOMPLISHMENT
Administration and management of 3 psycho-social club
Clinical oversight of 100 + seriously mentally ill individual
Began the process of incorporating consumers into the daily operations of all clubs
KEY ACCOMPLISHMENT: