Kathleen Murphy
Morristown,NJ
Summary
At Visionworks Doctors of Optometry, excelled as an Optometrist Technician by enhancing clinic efficiency and patient care through expert ocular health evaluations and exceptional customer service. Skillfully managed insurance billing and appointment scheduling, contributing to a significant decrease in patient wait times. Demonstrated proficiency in optical sales and glaucoma screening, ensuring comprehensive care and support.
Overview
18
18
years of professional experience
Work History
Optometrist Technicion
Visionworks Doctors of Optometry
03.2007 - Current
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
- Expedited check-in process through proficient data entry skills, decreasing patient wait times while maintaining accuracy in records management.
- Assisted with marketing efforts by creating visually appealing promotional materials that enhanced overall brand awareness within the community.
- Assisted optometrists in diagnosing vision disorders with thorough pre-testing procedures and accurate documentation.
- Collaborated effectively with other healthcare professionals, contributing to comprehensive patient care plans for optimal outcomes.
- Increased clinic efficiency by maintaining and calibrating optical instruments, ensuring accurate results during eye examinations.
- Demonstrated exceptional customer service skills while assisting patients with insurance claims processing, resolving issues quickly and professionally.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ01.2015
Skills
- Optical Sales
- Ocular Health Evaluation
- Glaucoma screening
- Patient Care
- Appointment Scheduling
- Insurance Billing
Timeline
Optometrist Technicion
Visionworks Doctors of Optometry
03.2007 - Current
Bachelor of Science - Healthcare Administration
University of Phoenix
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