Kathleen Murray-Doucette
North Reading,MA
Summary
At Mass General Brigham, I leveraged my expertise in chronic disease management and compassionate care to significantly enhance patient outcomes. By employing innovative telehealth solutions and a multidisciplinary approach, I successfully reduced hospital readmission rates. My strong clinical judgment and dedication to patient education underscore my ability to improve healthcare delivery and support patient self-management.
Overview
30
30
years of professional experience
Work History
RN Case Manager
Mass General Brigham
05.2012 - Current
- Collaborated with interdisciplinary teams using case management software to coordinate patient care, improving communication among healthcare providers.
- Facilitated patient education sessions, empowering individuals with knowledge about conditions and promoting self-management.
- Employed telehealth platforms to conduct remote assessments and follow-ups, enhancing access to care for patients in rural areas.
- Monitored patient outcomes consistently, adjusting care strategies based on feedback and clinical observations to optimize recovery.
- Assessed patient needs through comprehensive evaluations, developing individualized care plans tailored to specific health challenges.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
Education
Bachelor - Nursing
Southern New Hampshire University
Hooksett, NH05.2018
Associate Degree In Nursing - Nursing
Endicott College
Beverly, MA05.1994
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Clinical assessment
- Case evaluation
- Medication management
- Case management
- Critical thinking
- Compassionate and caring
- Wound care
- Strong clinical judgment
- Documentation
- Patient and family advocacy
- Direct patient care
- ICD-10
- Blood draw and sample collection
- Diet and nutrition
- Preventive health
- EMR / EHR
- Infection control
- Home care
- Vitals monitoring
- Needs assessment
- Routine examinations
- Treatment plan modification
- Medication and IV administration
- Patient condition monitoring
- Medication administration
- Treatment recommendations
- Collecting vitals
- Diabetes management
- Healthcare personnel supervision
- Intake and discharge
- Intravenous therapy
Timeline
RN Case Manager
Mass General Brigham
05.2012 - Current
Bachelor - Nursing
Southern New Hampshire University
Associate Degree In Nursing - Nursing
Endicott College
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