Kathleen N. Dooley
Opelika,AL
Summary
Motivated Medical Assistant with strong problem-solving skills and a focus on collaboration within healthcare teams. Proven ability to support physicians and nursing staff in delivering high-quality patient care. Experienced in customer service, fostering positive relationships with clients to enhance satisfaction and retention. Results-driven professional dedicated to contributing to organizational success through effective teamwork and communication.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist/Stand-Up Forklift Operator
Garan
Opelika, AL
05.2021 - Current
- Managed inventory levels to ensure availability and accuracy across all stock categories.
- Conducted regular audits to maintain data integrity and identify discrepancies.
- Implemented tracking systems to enhance operational efficiency and streamline processes.
- Analyzed inventory reports to forecast needs and identify trends effectively.
- Resolved discrepancies through detailed investigations, ensuring accurate inventory records.
- Performed cycle counts daily to promptly spot errors and apply necessary remedies.
- Organized documentation related to all inventory processes for easy access and clarity.
- Executed scheduled physical inventories to maintain accurate and current stock information.
Certified Medical Assistant
St. Francis-Emory
Columbus, GA
07.2017 - 10.2020
- Administered patient care and supported physician procedures in a busy clinic.
- Maintained accurate medical records and updated patient information regularly.
- Assisted in preparing examination rooms and ensuring cleanliness standards.
- Performed routine laboratory tests and processed specimens for analysis.
- Educated patients on health management and medication instructions effectively.
- Coordinated appointment schedules and managed patient flow efficiently.
- Collaborated with healthcare team to develop care plans for patients.
- Utilized electronic health record systems to document patient interactions accurately.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
Dining Facility Attendant (DFA)
L&S Services, LLC
Ft. Benning, GA
05.2011 - 07.2018
- Ensured proper cleaning and maintenance of kitchen and dining facility per contract requirements.
- Maintained sanitation of dishes and cleanliness in dining areas throughout shifts.
- Served food items with correct portions while adhering to health regulations.
- Set up dining area 15 minutes prior to meal service, ensuring safety of equipment.
- Operated dishwashing equipment for efficient cleaning of utensils and dishes.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Provided excellent customer service by addressing guest inquiries and maintaining professionalism.
- Assisted in food preparation tasks to ensure timely delivery of meals and beverages.
Medical Assistant Externship
PREFERRED MEDICAL GROUP
Columbus, GA
01.2018 - 03.2018
- Served as a key member of an interdisciplinary healthcare team for a busy private medical practice. Assisted four physicians and three nurses in ensuring optimal patient care and smooth daily functioning of office.
- Demonstrated mastery in taking patient medical histories and vital signs, performing venipuncture, and EKGs.
- Reacted calmly and professionally in emergency cases, and provided compassionate care that eased patients.
- Consistently ensured compliance with HIPAA and CLIA regulations.
- CLIA wave Tests include Strep, flu, mono, urinalysis and pregnancy.
- Documented patients vaccines using e-Clinical works.
- Pediatric Vaccinations.
- Check in/out procedures.
Cashier/ Deli Clerk
Publix Supermarkets
Columbus, GA
08.2003 - 05.2011
- Responsible for taking money in form of payments, cash, check, or credit card in exchange for food from patrons, Scan items, provide change, balance cash drawer, and process card transactions. Take phone and online orders for catering, make sandwiches, salad, soup, and slice deli meats and cheeses.
- Courteous and professional demeanor
- Experienced with grocery point of sales system
- Fulfill customer orders online and in person
- Disassembles, cleans and assembles component parts and accessories
- Issue receipts, refunds, credits
Patient Care Assisting (CNA)
Freedom Home Health
Columbus, GA
01.2007 - 06.2007
- Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients call lights and requests; reporting observations of the patient to nursing supervisor
- Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps ice packs, heat treatments, sitz and therapeutic baths; applying restraints
- Provides activities of daily living by assisting with serving meals, feeding, patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
- Provides patients personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths
Education
Associate of Occupational Science - Medical Assisting
Miller-Motte Technical College
Columbus, GA03.2018
Certificate of Medical Billing and Coding -
Chattahoochee Valley Community College
Phenix city, AL01.2006
Certificate of Patient Care Assisting -
Columbus Technical College
Columbus, GA01.2006
Continuing Education - General Studies
Southern Union State Community College
Opelika, AL01.2005
High School Diploma - General Studies Advanced Diploma
Russell County High School
Seale, AL01.2003
Skills
- Patient Scheduling
- HIPAA
- Patient Education
- Blood Draws
- Taking Patient Vitals
- CPR/First-Aid Certified
- Athena Health
- Medical Records
- Medical Office Management
- Inventory management
- Data analysis
- Cycle counting
Certification
- American Heart Association Basic Life Support for Healthcare Providers
- National Healthcareer Association Certified Clinical Medical Assistant
- National Healthcareer Association Certified Medical Administrative Assistant
Timeline
Inventory Control Specialist/Stand-Up Forklift Operator
Garan
05.2021 - Current
Medical Assistant Externship
PREFERRED MEDICAL GROUP
01.2018 - 03.2018
Certified Medical Assistant
St. Francis-Emory
07.2017 - 10.2020
Dining Facility Attendant (DFA)
L&S Services, LLC
05.2011 - 07.2018
Patient Care Assisting (CNA)
Freedom Home Health
01.2007 - 06.2007
Cashier/ Deli Clerk
Publix Supermarkets
08.2003 - 05.2011
Associate of Occupational Science - Medical Assisting
Miller-Motte Technical College
Certificate of Medical Billing and Coding -
Chattahoochee Valley Community College
Certificate of Patient Care Assisting -
Columbus Technical College
Continuing Education - General Studies
Southern Union State Community College
High School Diploma - General Studies Advanced Diploma
Russell County High School
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