Summary
Skills
Work History
Education
Overview
ProjectManager

Kathleen Nguyen

Director of Operations
Savage,United States

Summary

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Keen and readily available to provide organizational and analytical skills to support Y&H Corp from start up to present.

Skills

  • OSHA Standards
  • TDR Standards
  • Safety Procedures
  • Warehouse Software Systems
  • Data Documentation
  • Customer Order Fulfillment
  • Database Maintenance
  • Microsoft Office Suite
  • Verbal and Written Communication
  • Interpersonal Skills

Work History

Ship Clerk

Amazon
Shakopee, MN
11.2021 - Current
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than 120,000 packages per day.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

Director of Operations

Y&H Corp
St. Paul, MN
04.2014 - Current
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Bachelor of Science - Public Health-Global Health

University of Washington
Seattle, WA
08.2009 - 06.2013

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Similar Profiles

CREATE PROFILE
Kathleen NguyenDirector of Operations