Kathleen OBrien

• Enhanced student learning by providing individualized support and guidance in various subjects.
• Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
• Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
• Assisted students with special needs, promoting inclusion and fostering a positive learning environment.

Provided clerical support in several departments over a 30 plus year employment.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Processed customer service orders promptly to increase customer satisfaction.