Kathleen Oestman
Parker,CO
Summary
Hardworking team player expertise in completing various marketing and sales tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Excellent interpersonal and time management skills. Possesses excellent oral and written communication skills to effectively support marketing teams.
Overview
7
7
years of professional experience
Work History
Sales Assistant
General Air Service & Supply
2020.05 - 2023.10
- Input credit and debit card payments in POS system to complete purchases.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained clean reception area to promote positive, professional environment for clients.
- Worked independently with minimal supervision.
- Updated computer system with latest information to keep records current and accurate.
- Assisted with product entry and orders entered into internal processing system for e-Commerce store.
- Assisted in creation of print and digital collateral for internal and external events like sales promotions, customer account documents, and stock content.
- Edited videos and rearranged shots to match creative or production requirements.
- Operated cameras for film and photography on set for customer's testimonial and internal training production.
- Planned and prepared for on-location and studio shoots.
- Helped with planning and hosting of marketing events.
- Maintained complete database of files, contacts and project materials.
- Provide administrative sales team support (reporting, accounting, contracts, and payouts).
- Assisted with event planning and communication.
Administrative Assistant
General Air Service & Supply
2017.01 - 2020.05
- Organized, reviewed and filed paperwork for accurate recordkeeping.
- Coordinated training schedule for onboarding employees with 2 week orientation.
- Prepared relevant, comprehensive company documents in binders and assigned filmed trainings for onboarding employees.
- Scheduled office meetings and client appointments for staff teams.
- Edited videos and rearranged shots to match creative or production requirements.
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots and edit content.
Operations Assistant
Lazerdesigns
2016.08 - 2017.04
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted with production of orders through shipment.
- Packaged, engraved, and shipped customer's personalized items.
Sales Associate
Massage Envy Spa
2016.05 - 2016.12
- Assisted prospective clients about services provided; answer questions as needed.
- Instructed customers on process and ensure paperwork signed and filled out correctly.
- Managed all paperwork and enter into computer through internal database system, requiring attention to detail.
- Reviewed bank account activity and manage financial transactions and billing for 30+ individuals daily.
- Contacted customers to access correct account information as needed.
Education
Bachelor of Arts - Business And Communication
Colorado Christian University
Lakewood, CO12.2016
Skills
- Payment Processing
- Active Learning and Listening
- Reminder Calls, Emails, and SMS Communications
- Greeting Visitors
- Online and Traditional Marketing
- Order Entry
- CRM Software
- Verbal and Written Communication
Hobbies
Fitness, outdoor activities (hiking, walking, running, etc.), playing volleyball and basketball, volunteering, involved in a church small group, cooking, and spending quality time with family and friends.
Timeline
Sales Assistant
General Air Service & Supply
2020.05 - 2023.10
Administrative Assistant
General Air Service & Supply
2017.01 - 2020.05
Operations Assistant
Lazerdesigns
2016.08 - 2017.04
Sales Associate
Massage Envy Spa
2016.05 - 2016.12
Bachelor of Arts - Business And Communication
Colorado Christian University
Similar Profiles
Mohamed ElghrianyMohamed Elghriany
General Manager at Fras/Air General- Service ExpertsGeneral Manager at Fras/Air General- Service Experts
Corey VegaCorey Vega
Warehouse Inventory Associate at General Plumbing SupplyWarehouse Inventory Associate at General Plumbing Supply
Robbie CottamRobbie Cottam
Aircraft Mechanic at Hyannis Air Service / Cape AirAircraft Mechanic at Hyannis Air Service / Cape Air