Summary
Overview
Work History
Education
Timeline
Generic

Kathleen Perry

Bear,DE

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

9
9
years of professional experience

Work History

Visual Merchandiser

Ashley Home Stores
Bear, Delaware
03.2021 - Current
  • Provided detailed visual merchandising guidelines to remote store locations to ensure brand consistency nationwide.
  • Led seasonal changeovers, ensuring timely updates to displays to maintain fresh and engaging customer experiences.
  • Maintained visual merchandising storage area and room to prevent damage or destruction of existing visual collateral or tools.
  • Developed creative visual displays to showcase products and attract customers.
  • Reviewed and adjusted lighting to highlight key products and create inviting store environments.
  • Monitored competitor activities to stay ahead of trends in the industry.
  • Built effective partner store relationships to improve customer satisfaction.
  • Provided training sessions for staff members on proper display techniques for different types of merchandise.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.
  • Analyzed sales data to identify high-performing products and adjust visual strategies to increase underperforming categories.

General Manager

Gabes
Bear, DE
10.2015 - 10.2020
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Created schedules and monitored payroll to remain within budget.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate of Arts - Liberal Arts And Sciences

Kingsborough Community College
Brooklyn, NY
01-1987

Timeline

Visual Merchandiser

Ashley Home Stores
03.2021 - Current

General Manager

Gabes
10.2015 - 10.2020

Associate of Arts - Liberal Arts And Sciences

Kingsborough Community College

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