Kathleen Plumb
Crescent,PA
Summary
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
39
39
years of professional experience
Work History
Accounting Specialist
Stevenson,Williams Management Company
09.2021 - Current
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reported financial data and updated financial records in ledgers and journals.
- Contacted customers to immediately find resolutions for escalated issues.
- Collected and arranged financial information and entered details into Software financial management system.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Coached, trained and delegated tasks to Number team members to meet specific department goals.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Managed accounting department through oversight of accounts payable/receivable, Area of Expertise and payroll activity.
- Entered figures using 10-key calculator to compute data quickly.
Office Manager, Property Management
Stevenson, Williams Management Company
09.2018 - 08.2021
- Coached new hires on company processes while managing employees to achieve maximum production.
- Promptly responded to tenant complaints and concerns for over Number properties.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Arranged corporate and office conferences for company employees and guests.
Scheduler
Straka & Mc Quone Inc: Straka John A MD
12.2016 - 07.2018
Dietary Aide
Masonic Village at Sewickley
02.2014 - 12.2016
Operations Specialist
LSI-LPS
08.2010 - 09.2013
Ticketing Agent
US Airways
09.1986 - 12.2005
Library Aide
Moon Area School District
09.2006 - 08.2010
Education
Certificate - Travel and Tourism
The Sawyer School of Business
Pittsburgh, PAHigh School Diploma -
Derry Area Senior High School
Derry, PASkills
Excellent Communication Skills
Problem Solver
Works Equally Well Alone Or In Group
Can Do Attitude At All Times
Dependable
Positive Attitude
Hardworking
Adaptable
Courteous
Timeline
Accounting Specialist
Stevenson,Williams Management Company
09.2021 - Current
Office Manager, Property Management
Stevenson, Williams Management Company
09.2018 - 08.2021
Scheduler
Straka & Mc Quone Inc: Straka John A MD
12.2016 - 07.2018
Dietary Aide
Masonic Village at Sewickley
02.2014 - 12.2016
Operations Specialist
LSI-LPS
08.2010 - 09.2013
Library Aide
Moon Area School District
09.2006 - 08.2010
Ticketing Agent
US Airways
09.1986 - 12.2005
Certificate - Travel and Tourism
The Sawyer School of Business
High School Diploma -
Derry Area Senior High School
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