Open To Work
Kathleen Purkiss
DeSoto
Summary
Adaptable professional with a focus on complex problem-solving and health and safety. Known for effective classroom management and personalized student support, ready to leverage expertise to create impactful learning experiences. Intense focus on customer service and customer satisfaction as a manager and area manager in the communications industry.
Overview
48
48
years of professional experience
Work History
Substitute Teacher K-5
Crowley Independent School District
Crowley
02.2024 - Current
- Maintained classroom order and enforced school and class rules.
- Supervised students during recess and lunchtime to ensure safety and engagement.
- Collaborated with teachers to support individual student learning goals.
- Monitored student behavior and maintained a safe learning environment.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Addressed individual student needs and accommodated learning differences.
- Utilized positive reinforcement to motivate students.
Package Sorter
Amazon
Wilmer
12.2014 - 05.2016
- Sorted packages efficiently for timely delivery to customers.
- Maintained a clean and safe work environment at all times.
- Collaborated with other team members while working towards common goals and objectives.
Secondary Mathematics Teacher
Christway Academy
Duncanville
03.2008 - 12.2009
- Assessed student progress with course material through routine quizzes, final examinations, and standardized assessments.
- Provided timely feedback to students to enhance understanding and improve academic performance.
- Provided personalized support to students struggling with mathematical concepts.
- Advised parents on how best to support their child's learning of mathematics at home.
- Integrated current events into lessons whenever possible.
- Maintained accurate records of student grades and attendance for each course taught.
- Instructed students on mathematical concepts such as algebra, geometry, trigonometry and calculus.
- Utilized technology resources such as online software programs and calculators when appropriate to enhance instruction.
- Attended meetings with administrators and other school staff members regarding educational policies.
- Ensured that all safety protocols were followed during class sessions.
- Encouraged students to think critically about the material they were learning.
- Prepared, administered and graded assignments and examinations.
- Scheduled group and private tutoring sessions to assist students requiring extra help.
Area Manager
Southwestern Bell Corporation
Oklahoma City
08.1977 - 03.2005
- Led team training sessions to enhance employee performance and skill development.
- Implemented operational policies to maintain compliance with industry regulations.
- Mentored junior managers in leadership skills and operational best practices.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Resolved conflicts between employees or customers in a professional manner.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Scheduled regular meetings with teams to discuss objectives, performance metrics and customer feedback.
- Monitored and evaluated district and division performance to ensure goals were met.
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
Education
Bachelor of Science - Mathematics
Oklahoma State University
Stillwater, Oklahoma05-1977
Skills
- Classroom management
- Positive reinforcement
- Safety protocols
- Instructional strategies
- Student assessment
- Health and safety
- Elementary education
- Mathematical concepts
- Student tutoring
- Complex Problem-solving
- Mathematics instruction
- Time management
- Peer tutoring
- Real-world application
- School policies adherence
- Analytical thinking
- Team management
- Performance evaluation
- Customer relationship management
- Data analysis
- Employee training
- Collaboration skills
- Sales minded
- Staff development
- Goals and performance
- Performance management
- Quality assurance
- Project management
- Goal setting and performance metrics
- Team building practices
Languages
English
Professional
Work Preference
Job Search Status
Open to workLocation Preference
On-SiteRemoteSalary Range
$18/hr - $1000/hrTimeline
Substitute Teacher K-5
Crowley Independent School District
02.2024 - Current
Package Sorter
Amazon
12.2014 - 05.2016
Secondary Mathematics Teacher
Christway Academy
03.2008 - 12.2009
Area Manager
Southwestern Bell Corporation
08.1977 - 03.2005
Bachelor of Science - Mathematics
Oklahoma State University