Kathleen Rabke

Assisting special need young adults with the following:

• Enhanced family well-being by providing comprehensive support services and resources.
• Assisted families in navigating complex social service systems to access needed supports and benefits.
• Conducted regular home visits to assess family progress and adjust support plans as needed.
• Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
• Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
• Participated in ongoing professional development opportunities to stay current on best practices in family support services.
• Developed personalized service plans for each family to address their specific needs and goals.
• Liaised with relevant agencies such as schools or medical providers for seamless coordination of care.
• Documented data and completed accurate updates to case records.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Collected and documented patient medical information such as blood pressure and weight.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
• Taught patients about medications, procedures, and care plan instructions.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
• Prepared and administered medications to alleviate patient symptoms.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
• Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
• Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
• Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
• Educated patients on preventative care measures, effectively reducing the risk of future health complications.
• Reviewed and processed requisitions for laboratory tests.
• Monitored supply levels and placed orders for laboratory supplies.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Performed laboratory tests to assist physicians in diagnosis.
• Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
• Assisted in training and onboarding new phlebotomists.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Verified proper storage and transportation of specimens to laboratories.