Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
My qualities
Timeline
Generic

Kathleen Rattigan

South Weymouth,MA

Summary

I am a dependable dedicated team player with a lot of energy that will learn anything new and apply it to what ever it is that I am doing. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable [Job Title] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and [Type] writing. Dedicated Office Assistant with over [Number] successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of [Software] and history achieving high data output.

Overview

32
32
years of professional experience

Work History

Office Assistant

J.F. Price Co.
05.2017 - Current
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Maintain the filing system, perform data entry, and book keeping tasks.
  • Coordinate schedules, handle calls, use the radio, answer phones, and use the computer
  • Quick books, and excel experience
  • Team player, if I can learn it, I will learn it, and will do whatever tasks that needs to be done
  • schedule orders for customers.
  • billing.

Manager

J.P. Ice Cream
01.1998 - 05.2010
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Painter Assistant

MT Pro Painters
05.1992 - 09.1996
  • Cleaned job site after project completion, removing tape and tarps and inspecting for drips or inconsistencies in paint application.
  • Prepared rooms prior to painting by laying tarps, taping edges, mixing paint and building scaffolding.
  • Primed surfaces evenly prior to painting allowing paint to be applied evenly.
  • Masked, covered or otherwise protected non-paintable surfaces.
  • Great customer service skills

Education

Associate of Arts - Landscape Design

Weymouth High School
Weymouth, MA
09.2001

Skills

  • Social Media Knowledge
  • Detailed Meeting Minutes
  • Multi-Line Phone Proficiency
  • Sage 50 US

Accomplishments

  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Successfully resolved [Number] customer issues per [Time period].
  • Developed and implemented [Procedure description], which resulted in increased company efficiency and productivity.
  • Managed inventory and office budgeting for supplies for busy office of [Number] employees.
  • Managed daily schedules and sales leads for [Number] senior and junior loan officers.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Project Management Institute

Additional Information

I have many as of customer service experience I love working with people I love helping them I've empathy I feel about them and on my own time I also help people with their houses or their loans or whatever I can do

My qualities

I have a lot of energy and I have a unique personality I also have OCD and have dyslexia which may deter people from hiring me but once they do they realize I implement this into my work and it works.

Timeline

Office Assistant

J.F. Price Co.
05.2017 - Current

Manager

J.P. Ice Cream
01.1998 - 05.2010

Painter Assistant

MT Pro Painters
05.1992 - 09.1996

Associate of Arts - Landscape Design

Weymouth High School

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Kathleen Rattigan