Kathleen Reed
Lenorah,TX
Summary
I am a proactive and goal-oriented professional with excellent time management, people and problem-solving skills. I am known for reliability and adaptability, with capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth. I have managed complex projects utilizing communication and efficiency and bring a positive attitude and commitment to my teams. I feel that my previous work in customer service within very different professional sectors has given me the right attributes and experience to continue developing my career.
Overview
12
12
years of professional experience
Work History
Invoicing Specialist and Bookkeeper
Dooley AC and Heating
08.2024 - 11.2025
- Remotely manage all AP, AR, and bill pay, as well as certain payroll duties.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Verified accuracy of billing data and corrected discrepancies.
Program Associate
San Angelo Area Foundation
12.2014 - 07.2024
- Managed donor services and all donation documentation.
- Managed property owned by the Foundation, communicated and scheduled with contractors, and completed basic repairs on the property.
- Helped plan and execute events and meetings with donors and board members.
- Executed specific projects reflecting donor wishes and intent, disaster management, and award disbursements.
- Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
- Managed both digital and physical filing systems and retrieved documents as required.
- Assisted with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Trained and supervised employees on office policies and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Service Writer
Corley Freightliner
01.2014 - 01.2014
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Education
Degree in Progress - Health Sciences
Howard College
Big SpringSkills
- Invoice processing
- Deadline oriented
- Quickbooks expertise
- Accuracy and precision
- Customer service
- Customer communication
- Accounts receivable management
- Persuasive communication style
- Data management
Timeline
Invoicing Specialist and Bookkeeper
Dooley AC and Heating
08.2024 - 11.2025
Program Associate
San Angelo Area Foundation
12.2014 - 07.2024
Service Writer
Corley Freightliner
01.2014 - 01.2014
Degree in Progress - Health Sciences
Howard College