Kathleen Riggs
Port Richey,FL
Summary
Compassionate Certified Nursing Assistant with extensive experience at Senior Helpers, adept at delivering high-quality patient care and emotional support. Skilled in HIPAA compliance and electronic charting, I effectively enhanced patient safety and comfort, while advocating for individual needs and fostering positive relationships within the healthcare team.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Senior Helpers
02.2023 - Current
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Certified Nursing Assistant
Gale Agency
11.2020 - 01.2023
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
Lakeside Oaks
09.2017 - 10.2018
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Rosewood House
08.2011 - 09.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
Wrights Rehab
06.2009 - 08.2011
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Certified Nursing Assistant
Palm Garden of Largo
06.2007 - 07.2010
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Transportation Manager
Rivergate Terrace
06.1993 - 05.2007
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for patients appointments.
Education
Diploma -
Romulus High School
Romulus, MI2003
Skills
- Patient care
- HIPAA compliance
- Direct patient care
- Alzheimer's and dementia care
- Basic life support
- Safety precautions
- Electronic charting
- Companionship and emotional support
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Senior Helpers
02.2023 - Current
Certified Nursing Assistant
Gale Agency
11.2020 - 01.2023
Certified Nursing Assistant
Lakeside Oaks
09.2017 - 10.2018
Certified Nursing Assistant
Rosewood House
08.2011 - 09.2016
Certified Nursing Assistant
Wrights Rehab
06.2009 - 08.2011
Certified Nursing Assistant
Palm Garden of Largo
06.2007 - 07.2010
Transportation Manager
Rivergate Terrace
06.1993 - 05.2007
Diploma -
Romulus High School
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