Kathleen Rivero
Summary
Accomplished Payroll Manager with a proven track record, enhancing payroll operations through strategic implementations and compliance with tax laws. Expert in multi-state payroll processing and ADP WorkForce Now, coupled with exceptional HR support skills. Streamlined processes to significantly reduce processing time, demonstrating a strong results-driven approach and commitment to accuracy and efficiency.
Overview
15
15
years of professional experience
Work History
Payroll Manager
Praesum Healthcare
01.2024 - Current
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Reviewed time records for 740 employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Payroll Supervisor
Praesum Healthcare
03.2021 - 01.2024
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
- Completed bi-weekly payroll for 740 employees.
- Assisted management in developing and tracking payroll budgets.
Payroll Clerk
Praesum Healthcare
02.2019 - 03.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
Accounting Coordinator
Home Safe
12.2011 - 02.2019
- Supported the month-end closing process, efficiently processing journal entries and posting accruals.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
- Assisted with year-end audit preparation, gathering supporting documents and responding to auditor inquiries.
- Reduced errors in financial reporting by diligently reviewing and reconciling accounts on a monthly basis.
- Managed accounts payable and receivable functions, ensuring timely payments to vendors and customers alike.
- Entered journal updates to balance general ledger accounts.
- Processed checks for multiple companies on daily basis.
- Processed bi-weekly payroll for 150 employees.
- Prepared working papers, reports and supporting documentation for audit findings.
Front Desk Coordinator
Home Safe
09.2009 - 12.2011
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
- Scheduled appointments in computer system.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
- Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
- Provided administrative support to management staff, contributing to overall office productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Education
Bachelor of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, TX08.2025
Skills
- Bi-weekly & Monthly payroll processing
- Multi-State payroll processing
- Payroll Auditing
- Year-end Procedures
- HR Support
- Payroll Training
- Tax Compliance
- Payroll Tax Filings
- Proficient in ADP WorkForce Now
Languages
Spanish
Native or Bilingual
Timeline
Payroll Manager
Praesum Healthcare
01.2024 - Current
Payroll Supervisor
Praesum Healthcare
03.2021 - 01.2024
Payroll Clerk
Praesum Healthcare
02.2019 - 03.2021
Accounting Coordinator
Home Safe
12.2011 - 02.2019
Front Desk Coordinator
Home Safe
09.2009 - 12.2011
Bachelor of Arts - Business Administration And Management
Palm Beach State College
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