Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Kathleen Rosado

Debary,Florida

Summary

Experienced municipal clerk with expertise in municipal administration, focusing on record management and ensuring compliance with local ordinances and regulations. Adaptable and dependable, poised to effectively support city governance. Proficient in maintaining records, issuing contracts, and validating official documents. Skilled in office software with strong communication skills, recognized for promoting team collaboration and achieving results.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Assistant City Clerk

City of Daytona Beach
03.2022 - Current
  • Support City Council members by preparing meeting agendas, minutes, and related materials for efficient decision making.
  • Ensure timely dissemination of information to city departments, officials, and the public through effective communication channels.
  • Develop strong working relationships with city officials, department heads, community leaders, and fellow employees to foster a positive work environment.
  • Contribute to better transparency by managing public records requests and ensuring prompt delivery of requested documents.
  • Maintain an up-to-date database of municipal codes, ordinances, resolutions, and other legal documents for easy accessibility by staff members and the public.
  • Assist in the development and implementation of policies and procedures within the City Clerk''s office to improve overall efficiency and productivity.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly, ensuring a positive experience for city constituents.
  • Promote citizen engagement initiatives by assisting with outreach efforts such as town hall meetings or community events planning coordination.
  • Streamline document management system within the City Clerk''s office resulting in improved storage, retrieval, and archiving processes.
  • Issue public notification of official activities or meetings.

Deputy City Clerk

City of Maitland
05.2013 - 03.2022
  • Managed agendas and minutes for City Council meetings, contributing to transparent governance practices.
  • Ensured accuracy in all official city publications by reviewing content prior to distribution or posting online.
  • Streamlined the document management process, ensuring proper organization and easy retrieval of vital records.
  • Maintained compliance with state regulations by staying up-to-date on relevant laws and applying them consistently within daily work tasks.
  • Provided training for new staff members on essential job functions, facilitating smooth transitions into their roles within the department.
  • Supported the City Clerk in implementing election processes, promoting fair and efficient local elections.
  • Coordinated with various departments to ensure timely completion of projects related to city administration.
  • Implemented effective record retention schedules while adhering to legal requirements for storage and disposal of sensitive materials.
  • Assisted with budget preparation and monitoring, contributing to prudent financial stewardship for the city.

Executive Assistant to the City Clerk

City of Maitland
10.2012 - 05.2013
  • Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for the executive team and the senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies, and placing orders to ensure smooth daily operations.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.

Employee Relations Administrator

American K-9 Detection Services, LLC
06.2011 - 08.2012
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Administrative Assistant to City Clerk

City of Deltona
11.1997 - 09.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.

Education

AS. Degree - Business Administration

Seminole State College
Lake Mary/Sanford, FL
06.2009

Skills

  • Office management
  • Adaptability and flexibility
  • Public service
  • Professionalism
  • Adaptability
  • Research
  • Records management
  • Meeting coordination
  • Teamwork and collaboration
  • Organizational skills
  • Multitasking
  • Reliability
  • Proficient in MS Office Suite, MUNIS Financial Software, Internet Explorer, CivicPlus & CivicClerk, MinuteTraq, iCompass Laserfiche, JustFOIA

Accomplishments

    • Assisted in transitioning over to electronic filing systems and document management software programs for enhanced productivity.

    • Conducted research on sustainability and best practices in municipal administration, recommending improvements that led to increased efficiency within the office.

    • Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.

  • Assisted in the development and implementation of policies and procedures within the City Clerk's office to improve overall efficiency and productivity.

Certification

  • Office Software Applications
  • Accounting Technology Applications
  • Human Resource Management
  • Florida Notary Public
  • MMC - Master Municipal Clerk
  • NIMS – IS100 Intro to Incident Command System
  • NNIMS – IS200 ICS for Single Resources & Initial Action
  • NNIMS – IS244.b Development & Managing Volunteers
  • NNIMS – IS 700 National Incident Management

Affiliations

  • Florida Association of City Clerk’s
  • International Institute of Municipal Clerk’s
  • National Notary Association
  • Florida Records Management Association

Timeline

Assistant City Clerk

City of Daytona Beach
03.2022 - Current

Deputy City Clerk

City of Maitland
05.2013 - 03.2022

Executive Assistant to the City Clerk

City of Maitland
10.2012 - 05.2013

Employee Relations Administrator

American K-9 Detection Services, LLC
06.2011 - 08.2012

Administrative Assistant to City Clerk

City of Deltona
11.1997 - 09.2006

AS. Degree - Business Administration

Seminole State College

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