Kathleen Rose
Lebanon,VA
Summary
Highly motivated, dependable, committed, and experienced Community Health Coordinator with proven history of superior performance at individual, team and organizational levels. Extensive knowledge of medical regulations and policies. Multitasks and prioritizes workloads with little or no supervision. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Successful at managing multiple priorities with a positive attitude. Willingness to train and succeed and take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges and utilizing interpersonal skills.
Overview
14
14
years of professional experience
Work History
Community Health Coordinator
Appalachian Agency For Senior Citizens
Cedar Bluff, VA
08.2023 - Current
- Completed health assessments with follow up care to target specific issues.
- Diagnosed and treated or referred clients to community resources.
- Provide clients with numbers for transportation or customer service.
Surgery Coordinator/ Registered Medical Assistant
Abingdon Ear, Nose, And Throat Associates
176 Valley Street, NW, Abingdon, VA 24210
01.2012 - 04.2023
- Directed patients to exam rooms, collected and documented vital signs and health history for patients in clinic, current complaints at intake, and prepared for physician examinations.
- Medical scribe for physicians and called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Scheduled appointments, registered patients, and implemented data.
- Assisted physicians with office surgeries, including consent forms, preparing room, sterilizing instruments and meeting diverse needs of patients.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Performed CT scans on patients and insurance authorizations
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
Receptionist/Medical Assistant
Tazewell Community Health
Tazewell, VA
09.2010 - 01.2012
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out, scanned identification, insurance cards, and co-payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Medical Assistant - Medical Assisting
Washington County Adult Skill Center
Abingdon, VA05.2010
Diploma -
Twin Springs High School
Nickelsville, VA06.1982
Skills
- Health Assessment
- HIPAA Guidelines
- Care Plan Development
- Resource Allocation
- Needs Identified
Timeline
Community Health Coordinator
Appalachian Agency For Senior Citizens
08.2023 - Current
Surgery Coordinator/ Registered Medical Assistant
Abingdon Ear, Nose, And Throat Associates
01.2012 - 04.2023
Receptionist/Medical Assistant
Tazewell Community Health
09.2010 - 01.2012
Medical Assistant - Medical Assisting
Washington County Adult Skill Center
Diploma -
Twin Springs High School